Director of Construction Services
SERVPRO®
Join a leadership-driven, results-focused environment where consistency, quality, and operational excellence across all construction divisions are critical to success. The Director of Construction Services ensures construction activities are aligned across all Multi-Unit Operations Markets, supports strategic initiatives, and maintains strict compliance with brand standards.
Primary Responsibilities
Leadership & Culture
- Ensure franchise culture is adopted and maintained across all construction divisions
Build and maintain trusted relationships with directors, managers, key customers, clients, and partners
Strategic Planning & Performance Management
- Collaborate with executive leadership and construction managers to develop annual plans and budgets
Assign quarterly objectives aligned with annual plans and budgets
- Hold managers accountable for performance and results
Evaluate overall performance using key performance metrics (KPMs)
Policies, Procedures & Compliance
- Define, revise, and implement policies, procedures, and guidelines to ensure consistency across all MUOs
Ensure construction standards meet quality expectations and comply with all safety rules, policies, and procedures
- Develop policies to monitor contractor compliance with schedule, budget, quality, safety, and contract requirements
Operations & Resource Management
Manage procurement and resource allocation across all MUOs
- Evaluate operational efficiency and implement improvements aligned with organizational objectives
Develop and maintain emergency preparedness, security plans, and continuity strategies
Financial Oversight & Risk Management
- Review financial data and adjust budgets to promote profitability
Assess, analyze, manage, and mitigate operational and financial risks
Talent Development & Leadership Growth
- Assist construction managers with recruiting, training, and guiding construction teams
Cultivate and support rising talent within the organization
- Continue professional and personal development in leadership, management, and team-building skills
Perform other tasks and duties as assigned by the employer
Requirements
Experience & Skill Set
- Strong ability to review and negotiate contracts
Excellent leadership, management, and organizational skills
- Strong analytical, problem-solving, and decision-making abilities
Proven business acumen and industry knowledge
- Outstanding written and verbal communication skills
Education
· High school diploma or GED required
· Project management experience preferred
· Bachelor’s degree in Engineering or a related construction field
Skills / Physical Demands / Competencies
- Ability to work on active construction sites, including lifting, bending, and navigating stairs or tight spaces as needed
Ability to manage multiple projects and prioritize tasks efficiently
- Strong organizational and problem-solving skills Ability to travel overnight when needed
Compensation & Benefits
Paid training and professional development
- Career progression opportunities
Superior benefits package
Each SERVPRO® Franchise is Independently Owned and Operated.
All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of SERVPRO Industries, LLC or SERVPRO Franchisor, LLC in any manner whatsoever. All sample forms provided by SERVPRO Industries should be reviewed by the Franchise’s attorney for compliance with federal, state, and local laws. All sample forms are provided for informational purposes only, and franchisees may choose whether or not to use them.