Director of Contruction

The Director of Construction provides executive leadership for Creative Environments' operational performance and construction project delivery. This role aligns the design studio, construction, and operational support functions to deliver projects safely, on schedule, within budget, and to company quality standards. The position develops scalable systems, leads department leaders, strengthens financial performance, and ensures an exceptional customer experience while supporting the company's growth.

Duties and Responsibilities

Operational Strategy and Business Growth

• Develop and implement operational and construction strategies, business plans, policies, and procedures that support company objectives, revenue growth, and a consistent customer experience.
• Oversee daily operations across assigned functions, including the design studio, supply chain, production, quality control, and logistics. Align departmental goals, staffing, and capacity with project demand.
• Collaborate with the Owner and senior leadership on performance goals, expansion planning, acquisition activities, and technologies that improve productivity and support scalable growth.

Construction Planning and Project Delivery

• Work with construction managers, project engineers, and design teams to establish project scope, plans, milestones, schedules, and resource requirements. Ensure field teams have the labor, materials, equipment, and information needed for execution.
• Monitor project progress through regular operational reviews and site visits. Resolve scheduling conflicts, resource constraints, and other issues that affect project completion.
• Oversee contract administration, including performance against contract terms, key deliverables, and milestones. Identify risks and coordinate corrective actions with the appropriate teams.

Financial Performance and Resource Management

• Collaborate with Design, Project Engineering, and Finance to develop and manage project and operational budgets. Review project profitability, costs, expenditures, and resource utilization; implement corrective actions when performance falls below expectations.
• Oversee subcontractor and vendor selection, evaluation, contract negotiation, and performance to ensure alignment with quality, cost, schedule, and project requirements.
• Hold assigned teams accountable to the CE collections process goal of greater than 90% accuracy, coordinating with Finance and project leaders on documentation and follow-through.

Quality Safety and Compliance

• Establish and enforce quality control processes that ensure work meets approved plans, specifications, company standards, and applicable building codes. Address recurring defects and reduce rework.
• Ensure teams follow safety protocols and applicable regulatory requirements. Identify operational and project risks and implement mitigation plans to reduce accidents, conflicts, and delays.
• Ensure required legal, regulatory, and project documentation is completed and filed in coordination with responsible departments. Monitor compliance within assigned operations.

Client Relationships and Cross Department Coordination

• Build and maintain strong relationships with clients, builder leadership, subcontractors, vendors, and other key stakeholders. Address escalated concerns and coordinate timely resolution.
• Strengthen communication and handoffs between design, project engineering, construction, and support teams to improve project outcomes and customer satisfaction.

Performance Management and Continuous Improvement

• Establish and monitor operational and construction performance indicators. Analyze production data, project results, and reports using Procore and other company systems to identify bottlenecks, trends, and improvement opportunities.
• Lead improvements to workflows, systems, and best practices. Use root cause analysis to resolve recurring issues and track the effectiveness of corrective actions.
• Partner with the Employee Development Manager and department leaders to identify training needs, develop learning content, and maintain relevant procedures and training in Trainual.
• Perform other duties as assigned by the Owner.
• Bachelor's degree in Business Administration, Operations Management, Construction Management, or a related field. MBA preferred.
• At least 10 years of construction management experience, including substantial operational leadership responsibility and proven success in a vice president or comparable senior leadership role.
• Demonstrated experience in strategic planning, business development, project delivery, budgeting, project profit and loss management, and schedule management.
• Understanding of business functions, including Finance, Human Resources, Marketing, supply chain, production, and logistics.
• Working knowledge of construction practices, contract administration, quality control, safety requirements, data analysis, and performance metrics.
• Strong organizational, leadership, interpersonal, public speaking, and written communication skills, with sound judgment and effective problem-solving abilities.

Creative Environments is an equal opportunity employer