Work with one of the best executive directors in the state, in a beautiful building, with great residents, surrounded by staff that truly care, and a company that invests in its properties and employees. We’re a young, fast-growing organization built on innovation and compassion, backed by experts across ops, clinical, HR, and finance. Own your impact, grow your career, and be rewarded with a 401(k) match, competitive benefits, and ongoing development.
Position Summary
The Director of Engagement leads the design, delivery, and continuous improvement of a person-centered engagement program for all residents (including Memory Care where applicable). This role plans, facilitates, and evaluates social, intellectual, spiritual, physical, creative, and community-connection activities in alignment with company policies, resident preferences, and applicable regulations. The Director partners closely with Dining, Clinical/Wellness, Sales & Marketing, and Volunteer/Community partners to support quality of life and a vibrant community culture.
- Build a balanced monthly calendar across engagement domains (social, cognitive, spiritual, physical, creative, sensory, intergenerational, community service).
- Ensure offerings reflect residents’ cultural, religious, and ethnic backgrounds and support varying abilities and stages of dementia.
- Personally meet each new resident within 3 days of move-in to complete a Life Story/Interests profile and incorporate it into the plan of care.
- Lead and/or supervise delivery of activities, special events, holiday programs, discussion groups, music/movie showings, exercise classes, and outings.
- Provide adapted formats (small-group, 1:1, hallway or bedside engagement) to reach residents who don’t join group activities.
- Use evidence-informed approaches (validation/Montessori-style techniques, sensory engagement, reminiscence, music therapy coordination) to support residents living with dementia.
- Coach team members on cueing, redirection, and environment setup to reduce distress and maximize participation.
- Publish a professional monthly calendar and daily activity sheets; maintain attendance logs and progress notes per policy.
- Track participation and satisfaction; use data to adjust programming.
- Maintain resident engagement software/records if used.
- Recruit, screen, train, schedule, and recognize volunteers; maintain required logs and files.
- Coordinate guest speakers, performers, faith leaders, schools, and community groups.
- Coordinate resident transportation needs and schedules for activities, medical appointments, and community events; ensure proper supervision, permissions, and safety checks.
- Plan and execute community-wide and holiday events (set-up, décor, vendors/entertainers, AV).
- Ensure timely and accurate vendor paperwork (contracts, W-9s, invoices) following company policy.
- Hire, schedule, train, coach, and evaluate Engagement team members within budgeted hours.
- Provide in-service education on engagement best practices, dementia communication, and hospitality standards.
- Implement safe activity practices (equipment, sanitation, food handling for events, mobility/transfer awareness).
- Participate in QA/Safety/Infection-Control committees and drills; adapt programming during outbreaks or restrictions.
- Protect resident privacy and confidential information at all times.
- Partner with Sales & Marketing on events, tours, social media content (per policy), and referral outreach to support census.
- Lead “New Resident Welcome” and “Resident Birthday” programs.
- Manage department budget (supplies, entertainers, transportation, subscriptions) and inventory.
- Ensure accurate, timely clerical work (calendars, newsletter content, schedules, purchase orders).
- Hold monthly Resident Council and ensure follow-up on suggestions.
- Provide coverage plans during staff absences.
- Manager on Duty (MOD): Participates in the community’s MOD rotation, including some evenings, weekends, and holidays, and serves as the on-site administrative lead during assigned shifts.
- Perform other duties as assigned.
Qualifications:
- Recent history of care experience in senior housing setting
- Excellent customer service and communication skills
- Positive and cheerful disposition
- Proven leadership and organizational qualities
- Comfortable making decisions and directing others
- Knowledge of progression and care of dementia residents
- High school graduate or equivalent GED
- Currently certified or willing to maintain CPR Certification
Benefit & Perks:
- Health insurance costing as little as $50/pay period Individual, Full Time Employees
- Benefits eligibility starting 1st of the month following hire date for *Full Time Employees*
- Robust benefit plan offerings including Medical (PPO and HAS Plans), Dental, Vision, Critical Illness, Accident Insurance, HSA, FSA, etc.
- Employer Paid Short Term/ Long Term Disability, Life Insurance, Employee Assistance Program
- 401(k) plan with employer match
- Paid Time Off and Paid Holidays
- Daily employee meal provided
- Employee referral bonus program
Longevity Senior Living is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.