Director of Facilities | Full-Time | The Paramount Baltimore

Oak View Group:

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. 

Position Summary:

The Director of Facilities is responsible for the overall operation, maintenance, repair, and reliability of The Paramount Baltimore's building systems, infrastructure, and mechanical equipment. This is a hands-on leadership role that requires both oversight of facility engineering and maintenance personnel and active involvement in daily maintenance, troubleshooting, and repairs. The Director is expected to work alongside the team, address technical and operational issues directly, and ensure the venue operates safely, efficiently, and in compliance with all applicable regulations. The Director oversees preventative maintenance programs, capital improvement projects, life safety systems, and event-related facility support. This position requires a proactive, solutions-oriented leader who is comfortable balancing director responsibilities with hands-on technical work to minimize downtime, maintain operational readiness, and deliver a first-class experience for guests, performers, and staff.

 

This role pays an annual salary of $105,000 - $118,000.

 

Benefits for Full-Time Roles: Health, Dental, and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays).

 

This position will remain open until February 12, 2027.

About the Venue:

The Paramount Baltimore is a new world-class music venue located in the heart of Stadium Area, Baltimore, MD. The venue sits in an iconic location neighboring Raven's M&T Stadium and Orioles' Camden Yards. The Walk @ Warner Street enhances the connection between other local attractions like The Horseshoe Casino and TopGolf. This places The Paramount Baltimore in the center of a new cultural hub for sports and entertainment in the city. With a total capacity of 5,000 and state-of-the-art sound and lights, courtesy of industry leader Maryland Sound Institute, The Paramount Baltimore is primed to bring a wide variety of live experiences to the stage. The project also includes a private member-only club called The Founder's Room. The development caps a nearly decade-long effort by Brian Doyle and Robert Goldstein.

Responsibilities:

• Direct and actively participate in the operation, maintenance, and repair of all facility building systems and equipment.
• Oversee and perform hands-on maintenance and repairs, including HVAC, plumbing, electrical, mechanical, refrigeration, life safety, and building automation systems.
• Develop and implement preventative and predictive maintenance programs.
• Monitor facility conditions to ensure operational reliability and guest comfort.
• Coordinate maintenance activities to minimize disruption to facility events and operations.
• Maintain detailed maintenance records, inspections, and equipment documentation.
• Troubleshoot and repair of complex mechanical and electrical systems.
• Ensure proper operation of emergency generators, fire alarm systems, elevators, escalators, and building controls.
• Monitor utility consumption and implement energy management initiatives.
• Evaluate facility systems and recommend improvements to increase efficiency and sustainability.
• Coordinate inspections, testing, and certification of building equipment and systems.
• Provide engineering support for concerts, family shows, conventions, and special events.
• Coordinate facility readiness for all event activities.
• Support production, operations, and event staff with technical requirements.
• Ensure proper operation of event-related infrastructure and utilities.
• Respond promptly to facility-related issues during events.
• Direct and supervise engineering, maintenance, and facility personnel.
• Schedule staff and assign maintenance responsibilities.
• Conduct performance evaluations and provide coaching and professional development.
• Ensure staff receive required safety and technical training.
• Foster a culture of accountability, teamwork, and customer service.
• Assist with planning and execution of capital improvement projects.
• Oversee contractors, consultants, and vendors performing work within the facility.
• Review project specifications, bids, and contractor proposals.
• Monitor project progress and ensure work meets quality standards and deadlines.
• Oversee warranty programs and contractor performance.
• Other duties and projects assigned

Qualifications:

• Associate's degree or Bachelor's degree in Engineering, Facilities Management, Mechanical Engineering, Electrical Engineering, Building Systems Technology, or a related field is preferred. Relevant certifications and equivalent experience may be substituted for formal education.
• 5-7 years of progressively responsible experience in facility engineering, building maintenance, or technical operations.
• Experience in arenas, stadiums, convention centers, entertainment venues, large public assembly facilities, or commercial buildings is preferred.
• Experience managing complex HVAC, electrical, mechanical, and life safety systems.
• Extensive knowledge of HVAC, plumbing, electrical, refrigeration, and building automation systems.
• Strong understanding of preventative maintenance and asset management programs.
• Knowledge of building codes, OSHA regulations, environmental standards, and life safety requirements.
• Ability to read and interpret blueprints, technical drawings, and equipment manuals.
• Strong troubleshooting and problem-solving skills.
• Excellent leadership and personnel management abilities.
• Strong project management and budgeting skills.
• Proficiency with computerized maintenance management systems (CMMS).
• Effective written and verbal communication skills.
• Ability to prioritize multiple tasks in a fast-paced event environment.
• Must be able to work a flexible schedule inclusive of weekends, nights, and holidays as required.

Strengthened by our Differences. United to Make a Difference:

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer:

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.