DIRECTOR OF HOUSEKEEPINGLuxury Resort • Caribbean • USD $4,500 per month
ABOUT THE ROLEWe are searching for an accomplished and passionate Director of Housekeeping for a luxury resort in the Caribbean. As a key member of the hotel's leadership team, this role leads all housekeeping operations, champions exceptional standards of cleanliness, presentation, and personalized service, and inspires a team to deliver an outstanding guest experience across all guest rooms, villas, and public areas.
WHAT YOU'LL DO
- Lead all housekeeping operations, ensuring exceptional cleanliness, presentation, and compliance with luxury brand and quality standards
- Inspire, develop, and empower the housekeeping team through coaching, training, and succession planning
- Drive guest satisfaction, quality assurance, and continuous operational improvement across all areas
- Manage departmental budgets, payroll, productivity, inventory, and cost control
- Partner with Front Office, Engineering, Laundry, and People and Culture to ensure seamless operations and outstanding guest experiences
- Oversee preventive maintenance coordination, linen management, equipment, and departmental resources
- Promote colleague engagement, workplace safety, and environmental responsibility
WHAT YOU BRING
- Minimum 7 years of progressive housekeeping leadership experience in luxury hotels, with a proven ability to lead large teams
- A strong track record of delivering exceptional quality and guest satisfaction
- Excellent financial acumen, organisational skills, and operational judgement
- Outstanding leadership, communication, coaching, and stakeholder management capabilities
- Sound knowledge of luxury hospitality standards, quality assurance, and housekeeping systems
- Experience in a luxury resort or island destination is a strong advantage
- Caribbean experience is required
WHAT'S OFFERED
- USD $4,500 per month + housing, meals, annual flight home, and relocation