About the Role: TruCaring Inc. is looking for a passionate and experienced Director of IDD Services to lead and elevate our intellectual and developmental disabilities programs in Fort Wayne, IN. This is a unique opportunity to make a meaningful impact in the lives of individuals with IDD while driving organizational excellence. If you are a dedicated leader with a heart for service, we want to hear from you!
Responsibilities:
Oversee the planning, implementation, and evaluation of all IDD service programs and operations
Ensure compliance with state and federal regulations governing IDD services, including BDDS and FSSA guidelines
Lead, mentor, and supervise IDD program staff, including case managers, support staff, and direct support professionals (DSPs)
Develop and manage program budgets, resources, and service delivery models
Build and maintain relationships with community partners, families, and funding agencies
Monitor quality assurance measures and implement continuous improvement initiatives
Advocate for individuals with intellectual and developmental disabilities and promote person-centered planning
Maintains compliance with all applicable federal, state, local, and accrediting regulatory requirements. Develops, implements, and continuously improves processes and procedures that align with agency and ICF/IID policies, regulations, and best practices. Establishes and maintains department-wide systems that ensure accurate, timely, and compliant documentation across all residential programs. Provides strategic leadership for regulatory readiness by developing department-wide compliance processes, directing survey preparation activities, ensuring timely implementation of corrective actions, and leading systemic improvements following surveys, investigations, audits, and regulatory reviews. Analyzes organizational data and trends to identify opportunities for service enhancement, operational efficiency, and improved outcomes across the department and agency. Maintains awareness of current and emerging risks, proactively identifying and addressing issues to prevent potential crises and ensure continuity of quality services. Demonstrates inquisitive, analytical, and objective thinking by examining issues beyond surface-level symptoms to identify root causes and sustainable solutions. Trains, mentors, and guides staff in the consistent application of agency policies and procedures while overseeing program operations to minimize corrective action plans and compliance deficiencies. Evaluates trends identified through surveys, investigations, incidents, audits, quality assurance activities, and stakeholder feedback to implement department-wide systemic improvements. These improvements may include policy revisions, workflow redesign, staff development initiatives, and performance enhancement strategies designed to prevent recurrence and strengthen service quality. Promotes a culture of accountability, continuous quality improvement, regulatory excellence, and person-centered service delivery throughout the organization.
Requirements:
Bachelor's degree in Social Work, Human Services, Psychology, or a related field (Master's preferred)
Minimum 3-5 years of experience in IDD services, disability services, or a related field
Prior leadership or management experience in a human services setting
Knowledge of Indiana BDDS regulations, Medicaid Waiver programs, and person-centered practices
Strong communication, organizational, and team-building skills
Valid Indiana driver's license and ability to pass background checks
Passion for advocating and improving quality of life for individuals with IDD
About Us: TruCaring Inc. is a dedicated human services organization based in Fort Wayne, IN, committed to providing compassionate, high-quality support to individuals with intellectual and developmental disabilities. Our clients and their families trust us because we put people first — always. Our team thrives in a culture built on empathy, collaboration, and a shared mission to make every life matter.
Numbers & Facts
Location
Fort wayne, IN
Job Type
Full-time
Skills
Alliance/Partner Managementunmatched
Analysis Skillsunmatched
Best Practicesunmatched
Budget Managementunmatched
Case Managementunmatched
Communication Skillsunmatched
Community Relationsunmatched
Continuous Improvementunmatched
Corrective Actionunmatched
Data Analysisunmatched
Developmental Disabilitiesunmatched
Digital Signal Processing (DSP)unmatched
Disability Accommodationsunmatched
Documentationunmatched
Driver's Licenseunmatched
Federal Laws and Regulationsunmatched
Fundingunmatched
Identify Issuesunmatched
Leadershipunmatched
Maintain Complianceunmatched
Medicaidunmatched
Mentoringunmatched
Operational Improvementunmatched
Operational Strategyunmatched
Organizational Skillsunmatched
People Managementunmatched
Problem Solving Skillsunmatched
Procedure Developmentunmatched
Process Improvementunmatched
Project/Program Managementunmatched
Psychologyunmatched
Quality Assuranceunmatched
Quality Managementunmatched
Quality Metricsunmatched
Quality Monitoringunmatched
Regulationsunmatched
Regulatory Requirementsunmatched
Risk Analysisunmatched
Root Cause Analysisunmatched
Service Deliveryunmatched
Social Workunmatched
Staff Developmentunmatched
State Laws and Regulationsunmatched
Team Lead/Managerunmatched
Time Managementunmatched
Trend Analysisunmatched
🎯
Be found by employers
5,500+ employers search our resume database daily. Add yours to get found by recruiters looking for candidates like you.
Level up your application
Professional resume templates
Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.