Director of Information Technology

The IT Director establishes and executes an information technology strategy that supports the organization's objectives and delivers optimal business results. This position assesses and determines the technological needs of the organization and makes recommendations based on those needs. The IT Director collaborates with critical stakeholders across the business to define the long-term strategic IT roadmap, set architectural and technical direction, and ensure the delivery of all IT functions as a support function to the organization.

Key Responsibilities

Strategic Planning & Infrastructure

• Develop and oversee strategic plans for technology infrastructure, information system assets, data management, and enterprise security.
• Ensure robust protection of IT infrastructure, networks, edge devices, and data, including data breach prevention, monitoring, and cyber-attack response.

Operational Management

• Assume full operational management responsibility for information and telecommunication technology functions and services.
• Manage and coordinate application development/maintenance, data processing, data center infrastructure, network administration, office automation, and technical support activities.

Team Leadership & Collaboration

• Directly supervise the IT department, including performance evaluation and outcome measurement.
• Engage, build, and partner with the executive team, key stakeholders, and vendors to ensure alignment with current and future business objectives.

Resource Optimization

• Optimize the IT function to meet business demands and manage the capacity of IT teams, prioritizing resource assignments.
• Build and enhance capabilities to support data and integration strategies.

Continuous Improvement

• Establish objectives for operations, maintenance, and enhancement of IT systems; develop continuous improvement plans for service levels.
• Provide expertise and leadership in selecting and managing vendors to deliver cost-effective, high-efficiency solutions.
• Create IT policies and operational procedures affecting system data, operations, and infrastructure reliability.

Other duties as required.

Qualifications

Education

• Bachelor's degree in Information Technology, Computer Science, Management Information Systems, or equivalent; MBA/Master's degree preferred.

Experience

• Fifteen (15) or more years of broad-based Information Technology experience.
• Ten (10) or more years of leadership experience within an Information Technology function.
• Experience developing innovative IT processes and procedures to support rapid organizational growth.
• Experience leading large-scale system deployments and optimization projects across multiple business domains.

Skills

• In-depth understanding of IT fundamentals (infrastructure, cybersecurity, enterprise architecture, applications, etc.).
• Proven ability to effectively manage and develop high-performing teams..
• Demonstrated success in translating technical challenges and concepts across various organizational levels.
• Proven ability to influence and operate effectively in a matrix organization.
• Strong presentation skills with the ability to address large groups and senior leadership.
• Success in managing resources across multiple projects with varying priorities and visibility.
• Excellent problem-solving skills, sound judgment, and a solutions-oriented approach

Competencies

• Driving organizational changes to achieve strategic objectives; catalyzing new approaches to improve results; helping others overcome resistance to change.
• Ensuring that the customer's perspective is a driving force behind strategic priorities, business decisions, and organizational processes.
• Gathering and comparing information from multiple sources to identify issues; committing to action after evaluating alternatives.
• Using appropriate interpersonal styles to establish effective relationships with customers and partners; fostering openness and trust.
• Setting high goals for personal and group accomplishment; using measurements to monitor progress and continuously improve.
• Maintaining effectiveness when experiencing major changes in responsibilities or environment; exploring benefits, trying new approaches, and collaborating with others.
• Translating strategic priorities into operational reality; aligning resources and processes to ensure measurable and sustainable results.
• Maintaining a focus on overall business success; identifying opportunities within IT and the organization to improve performance.

Pay: $182,000 - $215,000 a year*

• The salary range listed for this position represents the good faith and reasonable minimum and maximum pay for this role at the time of posting. Actual compensation may vary based on factors including, but not limited to, experience, skills, training, knowledge, education, and overall qualifications. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays.

Upstate Niagara Cooperative, Inc. is committed to equal employment opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic.