Director of Instructional Support

About SUNY Morrisville:

About SUNY Morrisville:

SUNY Morrisville, a college that leverages the expansive resources of the State University of New York, is a model of innovative applied education. Located in scenic Central New York, the college offers students hands-on, experiential learning in modern classrooms and specialized facilities, many of which are rare or one-of-a-kind in higher education. Morrisville's over 2,000 students - who come from diverse backgrounds across the state, nation, and world - choose from over 50 combined associate, bachelor's, and master's degree and certificate programs in a variety of disciplines, including agriculture, technology, business, social sciences, and the liberal arts. At Morrisville, motivated students work alongside talented faculty members - many with field experience - to imagine, build, and test practical, sustainable solutions to some of the fundamental questions confronting our global economy. As home of the Mustangs, SUNY Morrisville boasts 17 intercollegiate athletics programs which compete at the NCAA Division III level.

The Morrisville campus is equidistant - roughly 30 miles - to the major cities of Syracuse and Utica; it is a half-hour drive from the New York State Thruway with easy access to Albany (two hours), Rochester (two hours), Buffalo (three hours) and New York City (four hours). The Norwich Campus of SUNY Morrisville, located 30 miles south of the Morrisville Campus, has been serving the Norwich community and the surrounding areas for more than 46 years, offering students a variety of degree options serving commuter students in career and technical fields. The Syracuse Educational Opportunity Center (EOC), administered by SUNY Morrisville, provides the community of Syracuse with innovative academic programs leading to higher education as well as vocational training programs leading to gainful employment and economic self-sufficiency.

SUNY Morrisville has a highly diverse student population, which is one of the institution's great strengths. SUNY Morrisville is committed to equity and inclusion in all aspects of hiring and employment. The college recognizes the importance of maintaining and strengthening the diversity of student, faculty, and staff at the institution, which is essential to the success of students and graduates in an increasingly global environment.

Job Description:

Campus Title: Director of Instructional Support

Budget Title: Director of Instructional Resources

Unit: UUP-08

Professional Rank and Salary Range: SL-6 (Appendix A Title), $98,763

Duration: Calendar Year (this position works year-round); 8:30am-5pm

• This position is located in Syracuse, NY (Syracuse Educational Opportunity Center)

ABOUT THE SYRACUSE EOC

The SEOC is part of a statewide network of ten Educational Opportunity Centers governed by the SUNY University Center for Academic and Workforce Development (UCAWD). We are committed to serving historically underrepresented communities and believe that education is one of the most powerful tools for long-term economic and social mobility. The Syracuse Educational Opportunity Center has been opening doors for adults in the Greater Syracuse area for decades. As a tuition-free program of the State University of New York, we serve people who are working toward their high school equivalency, preparing for college, learning English, or training for a new career.

Brief Description of Duties:

SUNY Morrisville is seeking an experienced adult education and workforce development leader who genuinely believes in the mission of adult education and understands the unique challenges our students face. The Director of Instructional Support and Workforce Development leads all instructional programming at SEOC. A central part of the role is instructional leadership: helping our instructors strengthen their teaching so that it meets the needs of adult learners who arrive with a wide range of academic levels, language backgrounds, work histories and life responsibilities.

SEOC's workforce development programs have grown significantly: from 2024-25 to 2025-26, registrations rose from 380 to 493 and job placements rose from 14 to 91. The Director will guide the continued growth and improvement of these programs, maintain the quality and compliance of our High School Equivalency, College Preparation and ESOL programs, oversee the ATTAIN Lab and Tutoring Lab, and supervise instructional faculty and staff. The Director reports to the Associate Executive Director and serves on the senior leadership team.

Primary Responsibilities include but are not limited to:

Instructional Leadership and Faculty Development

• Observe classes regularly and give instructors practical, constructive feedback on their teaching, with a focus on what helps adult learners stay engaged, make progress and complete
• Lead ongoing professional development, not just compliance training, that builds instructors' skills in adult learning, including differentiated and contextualized instruction for learners at different academic and English language levels
• Recruit, hire, supervise and evaluate full-time instructors, adjunct workforce instructors, the Workforce Development Coordinator and instructional support staff, building a teaching staff that brings the right academic and industry credentials and reflects the communities we serve
• Create a culture where faculty and staff feel supported, heard and accountable; address performance issues directly and constructively; manage schedules and workloads

Workforce Development Programs

• Lead the continuous improvement of SEOC's current workforce programs in construction, manufacturing, healthcare, security and office administration, and develop new programs as labor market demand warrants
• Prepare and maintain a current Instructional Program Plan (IPP), including labor market analysis, for every activated program, and obtain UCAWD pre-approval before implementing any new or substantially changed program (Policies #2025003 and 2024004-R3)
• Ensure workforce curricula build in industry-recognized certifications and, where possible, applied learning such as work experience, internships and pre-apprenticeship pathways
• Work with the Workforce Development Coordinator and employer partners to strengthen curriculum input, work-based learning and hiring of program completers

Academic and Foundation Programs

• Maintain the quality and compliance of High School Equivalency Preparation, College Preparation, ESOL and foundation programs, including placement testing and educational gains measurement under UCAWD policy
• Build clear pathways from HSE, ESOL and foundation programs into workforce training and college
• Manage the academic calendar, scheduling and course assignments, and oversee the ATTAIN Lab and Tutoring Lab

Student Success, Data and Compliance

• Work with Admissions, College and Career Services, Workforce Advisors and Student Success Coaches to improve attendance, retention and completion
• Monitor enrollment, completion, certification and job placement data monthly; ensure accurate, timely entry in Banner; and lead improvement plans when outcomes fall short
• Prepare the instructional components of the Operational Plan, program reviews and the Annual Operational Review Meeting (AORM) by UCAWD deadlines
• As the Director grows into the role, responsibilities are expected to expand to include articulation agreements with SUNY and local colleges, the College Connections Initiative (CCI), grant and workforce funding proposals, and representing SEOC at statewide EOC and UCAWD convenings.

Requirements:

Minimum Qualifications

• Master's degree in Adult Education, Workforce Development, Career and Technical Education, Education, Human Resource or Organizational Development, Public Administration, or a closely related field from an accredited institution
• At least three years of supervisory or administrative experience in workforce development, career and technical education, job training or adult education, with direct responsibility for program design, staff and outcomes
• Strong organizational skills and the ability to manage competing priorities, regulatory timelines and a busy team

Preferred Qualifications

• Experience observing, coaching or providing professional development to instructors, particularly in adult learning
• Experience working with adult learners or economically and educationally disadvantaged populations in a community-based, workforce or postsecondary setting
• Experience developing, revising or managing workforce training programs aligned to labor market data and industry-recognized credentials
• Experience building employer or industry partnerships that lead to student placement
• Experience with data systems and outcome tracking; familiarity with Banner
• Familiarity with SUNY EOC or UCAWD processes such as program approval, IPPs and the AORM
• Industry or training experience in a high-demand sector such as healthcare, skilled trades, manufacturing or security
• Bilingual or multilingual skills, especially in Spanish, Arabic, Somali or other languages spoken widely in the Syracuse community
• Familiarity with trauma-informed and strengths-based approaches in adult education
• We encourage applicants who do not meet every preferred qualification to apply. SEOC provides onboarding in UCAWD policy, Banner and EOC reporting.

Additional Information:

SUNY Morrisville is committed to creating a vibrant community enriched by diverse perspectives, talents and experiences, and prohibits discrimination in employment based on gender, race, ethnicity, nationality, physical capability, age, creed, sexual identity, veteran status, and economic means. We encourage applications from candidates who share this commitment and will contribute to the diversity of our college community. AA/EEO/ADA

In accordance with the "Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act" institutions of higher education are required to prepare an annual report containing information on campus security policies and campus statistics. This report includes statistics for the previous three years concerning reported crimes that occurred on-campus; in certain off-campus buildings or property owned or controlled by SUNY Morrisville; and on property within, or immediately adjacent to and accessible from the campus. The report also includes institutional policies concerning campus security, such as policies concerning sexual assault, and other matters. You can obtain a printed copy of this report by contacting SUNY Morrisville University Police at (315) 684-6410, Office of Student Rights and Responsibilities at (315) 684-6070, Office of Human Resources at (315) 684-6038 and or by accessing the following web site: https://www.morrisville.edu/contact/offices/university-police/clery-act

Application Instructions:

Application Deadline: Although applications will be accepted until the position is filled, candidates should submit their application as soon as possible, to assure optimal consideration.

Application Procedure: Applicants must submit all required materials directly through the online job application posting.

Application Materials: Please provide Cover Letter, Resume, and at least three employment references (we will not contact references without prior permission).