Director of New Student Advising and Testing

SCCC REFERENCE #: 26-69

DATE: July 17, 2026

TITLE: Director of New Student Advising and Testing

CAMPUS: Ammerman Campus in Selden

START DATE: ASAP

TYPE OF APPOINTMENT: Full Time

RANK: Guild

POSITION DESCRIPTION:

Suffolk County Community College is the largest community college in the State University of New York (SUNY) system, enrolling more than 26,000 students at its three campuses in Selden, Brentwood, and Riverhead, as well as its Culinary Arts Center in Riverhead. Established in 1959, the college offers a wide array of transfer-oriented associate degrees in the liberal arts and sciences; business; communications and the arts; computing and cybersecurity; health sciences; and many other areas. Career-facing degrees and certificates are offered in allied health professions, automotive technology, culinary and baking, manufacturing, and many other areas. The college provides high school concurrent enrollment opportunities to thousands of students each year through Suffolk's Beacon program and on-campus early college classes. Designated by the U.S. Department of Education as a Hispanic Serving Institution, Suffolk enrolls thousands of students in English Language Learning courses, and also serves more veterans and military-connected students than any other college in the SUNY system.

SUNY Suffolk is searching for a full-time (12-month), Director of New Student Advising and Testing, beginning immediately on the Ammerman Campus in Selden, NY. Suffolk County Community College is an open admissions institution committed to serving a diverse student population in a variety of degree and career programs.

The Director will provide strategic leadership and operational oversight for new student advising, placement testing, and First Stop/Welcome Center services. Lead the development and implementation of a comprehensive onboarding and advisement strategy designed to maximize student yield, support enrollment and persistence, and promote overall student success. Ensure a coordinated, student-centered approach to onboarding through effective advising, communication, and enrollment support services.

This is a Guild (Unit 4) position, and, as such, the salary and benefits for this position are determined according to the salary and benefits plan for the Guild of Administrative Officers.

Key Responsibilities:

• Direct the daily operations of new student advising, placement testing, and First Stop/Welcome Center services.
• Develop, implement, and assess efficient in-person and virtual advising processes; monitor service delivery, responsiveness, and staff engagement.
• Manage scheduling for full-time and adjunct counselors to ensure appropriate staffing coverage and continuity of student support services.
• Supervise, train, and evaluate office staff, including adjunct counselors; conduct observations and performance evaluations to inform reappointment and promotion recommendations.
• Collaborate with the Assistant Dean of Student Affairs to maximize shared resources and coordinate services supporting both new and continuing students.
• Design and deliver ongoing professional development and training for full-time and adjunct counselors; maintain and disseminate advising materials and resources.
• Lead continuous improvement initiatives to enhance advising, testing, onboarding, and enrollment services with a focus on student retention and success.
• Utilize data analytics to evaluate the effectiveness of advisement and onboarding strategies; identify trends and implement targeted interventions for student populations demonstrating lower yield or engagement.
• Establish annual goals, oversee assessment activities, and prepare reports aligned with institutional priorities and enrollment objectives.
• Oversee data integrity and workflow management across advising and testing systems, including SLATE and SARS; ensure the effective use of communication technologies to support student outreach and engagement.
• Serve as administrator for placement testing operations; ensure compliance with vendor requirements and oversee test administration, staff training, and related processes.
• Collaborate with Academic Affairs, Admissions, Financial Aid, and the Registrar to support master scheduling, placement processes, automated communications, and coordinated enrollment initiatives across enrollment cycles.
• Develop and implement automated and personalized communication workflows, including email, text, and campaign outreach, to guide students through key enrollment milestones.
• Provide administrative oversight for the Counseling Center and Academic Advisement/Mentoring Center in the absence of the Assistant Dean of Students.

MINIMUM QUALIFICATIONS:

• Master's Degree in Counseling, Higher Education or related field.
• A minimum of two (2) years of experience in higher education.
• One (1) year of supervisory experience.

Preferred

• Prior experience in a community college
• Familiarity with systems such as Slate, Banner, or similar platforms.

HIRING SALARY:

This is a Guild (Unit 4) position, and, as such, the salary and benefits for this position are determined according to the salary and benefits plan for the Guild of Administrative Officers.

NON-DISCRIMINATION NOTICE: Suffolk County Community College does not discriminate on the basis of race, color, religion, creed, sex, age, marital status, gender identity or expression, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, equal pay compensation-sex, national origin, military or veteran status, domestic violence victim status, criminal conviction or disability in its admissions, programs and activities, or employment. This applies to all employees, students, applicants or other members of the College community (including, but not limited to, vendors and visitors). Grievance procedures are available to interested persons by contacting either of the Civil Rights Compliance Officers/Coordinators listed below. Retaliation against a person who files a complaint, serves as a witness, or assists or participates in the investigation of a complaint in any manner is strictly prohibited.

The following persons have been designated to handle inquiries regarding the College's non-discrimination polices:

Civil Rights Compliance Officers

Christina Vargas

Chief Diversity Officer/Title IX Coordinator

Ammerman Campus, NFL Bldg., Suite 230

533 College Road, Selden, New York 11784-2899

vargasc@sunysuffolk.edu

(631) 451-4950

or

Dionne Walker-Belgrave

Affirmative Action Officer/Deputy Title IX Coordinator

Ammerman Campus, NFL Bldg., Suite 230

533 College Road, Selden, New York 11784-2899

walkerd@sunysuffolk.edu

(631) 451-4051

In an emergency, contact Public Safety to make a report 24 hours a day/7 days a week by calling (631) 451-4242 or dialing 311 from any College phone.

Inquiries or complaints concerning alleged civil rights violations in the College's education admissions, programs and activities may also be directed to:

Office for Civil Rights (OCR) - Enforcement Office

U.S. Department of Education

32 Old Slip, 26th Floor

New York, NY 10005-2500

Telephone: (646) 428-3800

Fax: (646) 428-3843

TDD: (877) 521-2172

Email: OCR.NewYork@ed.gov

Also see: https://wdcrobcolp01.ed.gov/CFAPPS/OCR/contactus.cfm

Inquiries or complaints concerning discrimination in employment practices may also be directed to:

NYS Division of Human Rights

Long Island (Suffolk)

New York State Office Building

250 Veterans Memorial Highway, Suite 2B-49

Hauppauge, NY 11788

Telephone: (631) 952-6434

TDD: (718) 741-8300

Email: InfoLongIsland@dhr.ny.gov

Also see: https://dhr.ny.gov/how-file-complaint

U.S. Equal Employment Opportunity Commission (EEOC)

New York District Office

33 Whitehall Street, 5th Floor

New York, NY 10004

Telephone: (800) 669-4000

Fax: (212) 336-3790

TTY: (800) 669-6820

ASL Video Phone: (844) 234-5122

Also see: https://www.eeoc.gov/field/newyork/charge.cfm

Suffolk County Community College is committed to fostering a diverse community of outstanding faculty, staff, and students, as well as ensuring equal opportunity and non-discrimination in employment, education, access to services, programs, and activities, including career and technical education opportunities.

A copy of the postsecondary career and technical education courses offered by the College is available and may be obtained on our website at: www.sunysuffolk.edu/explore-academics/college-catalog or by calling the Office of Admissions at 631-451-4000 to request a mailing.

APPLY TO: Interested applicants should apply online by clicking on the button below: