Director of Operations

Charlotte, NC

Full-time
Instant Apply

25 days ago

Job Description

Foot & Ankle Associates | Charlotte Region, NC | Full-Time

Foot & Ankle Associates, the largest independent podiatry practice in the Carolinas, seeks a results-driven healthcare operations professional with a proven track record of leading multi-site organizations, driving operational excellence, and developing high-performing teams.

The Director of Operations will partner with physician ownership and practice leadership to align strategy, people, and performance-improving patient outcomes, enhancing operational efficiency, and achieving sustainable business results.

We seek a leader who combines strategic vision, operational rigor, financial acumen, and a true people person/leader with a deep commitment to empowering teams to deliver exceptional care.

Key Responsibilities

• Lead daily operations, staffing, scheduling, and patient flow across multiple offices.

• Partner with physicians and practice leadership to navigate change, optimize performance, and execute strategic initiatives.

• Develop and manage teams while building a culture of accountability, engagement, and continuous improvement.

• Oversee operations; use key performance indicators to drive measurable results.

• Support practice growth, new office openings, provider onboarding, and process improvement.

Core Competencies Needed

• Healthcare Operations Leadership

• Strategic Planning & Execution

• Multi-Site Operations Management

• Team Development & Leadership Coaching

• Physician & Executive Partnership

• Performance Improvement & KPI Management

• Operational Excellence & Process Optimization

• Financial Management, Budgeting & P&L Oversight

. Revenue cycle management

Qualifications

• Five or more years of progressive healthcare operations leadership experience, including multi-site management.

• Demonstrated success improving team performance, operational efficiency, and financial results.

• Strong relationship-building, communication, organizational, and problem-solving skills.

• Ability to travel regularly among Charlotte and Lake Norman area offices.

Apply with your résumé and a brief summary of your relevant leadership experience.

Numbers & Facts

Location	Charlotte, NC
Job Type	Full-time

Skills

Budgetingunmatched
Coachingunmatched
Continuous Improvementunmatched
Financial Managementunmatched
Green Businessunmatched
Healthcareunmatched
Interpersonal Skillsunmatched
Leadershipunmatched
Onboardingunmatched
Operational Strategyunmatched
Operationsunmatched
Operations Managementunmatched
Operations Planningunmatched
Operations Processesunmatched
Patient Careunmatched
Performance Managementunmatched
Performance Metricsunmatched
Performance Tuning/Optimizationunmatched
Podiatryunmatched
Problem Solving Skillsunmatched
Process Improvementunmatched
Profit & Lossunmatched
Revenue Managementunmatched
Strategic Planningunmatched
Team Buildingunmatched
Team Lead/Managerunmatched
Willing to Travelunmatched

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