Director of Operations - Full-Time

• Chick-fil-A Careers
• Eastland Mall (IN)
• Director of Operations - Full-Time

Director of Operations - Full-Time

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Full-time

High school degree

$20.00 - 27.00 per hour

This role requires you to be at least 21 years old. This job requires you to lift 25-50 pounds regularly.

Full-time - $20 to $25 per hour

Are you interested in creating a remarkable experience for guests by elevating leaders, maintaining an outstanding team culture, and ensuring smooth operations? Do you have experience overseeing operations in a fast-paced environment? If so, join Chick-fil-A Eastland Mall today!

The Operations Direction will be responsible for ensuring a smooth flow and output of great food in our restaurant. This person will ensure effective and efficient operations in the front of house, back of house, and drive-thru. This position is a full-time position that requires open availability - mornings, nights, weekends, and some holidays may be required.

Why should you apply?

• A fun work environment where you can positively influence others!

At Chick-fil-A, the team member role is more than just a job, it's an opportunity! You will work for an independent Operator and gain life experience that goes far beyond just serving a great food!

• Flexible Scheduling

We try to arrange your work schedule around your commitments to family, friends, school or sports teams.

• Never work a Sunday again!

All Chick-fil-A restaurants are closed on Sundays to give you time to spend with friends and family.

• Scholarship Opportunities

Award opportunity amounts include $1,000, $2,500, or $25,000. Must apply and be approved annually.

• Competitive Pay
• Paid Training
• Medical, Dental, and Vision Insurance

Insurance plan will feature a competitive contribution and may be fully covered by Operator for Director-level leaders

• Free Employee Meals for Director-level leaders

The Ideal Operations Director:

• Communicates effectively and regularly to share ideas, celebrate wins, and take a positive approach to all situations with the team.
• Holds Managers, Shift Leads, and Team Members accountable to restaurant dress code, break and meal periods, and discount policies; handles any issues not handled by Managers or Shift Leads.
• Serves as "Chief Problem Solver" by identifying areas of opportunities and proactively tackling business and team challenges that prohibit the team from delivering a "remarkable" team and guest experience
• Track record of being a strategic planner, ability to develop and implement comprehensive plans to achieve organizational goals and objections.
• Proficient in Microsoft Word, Microsoft Excel, and Google Drive Suite.

Director of Operations Responsibilities:

• Director of Operations reports to the Owner/Operator.
• Leverage the 5 critical success factors, CEM scores, and Winning Hearts Every Day strategies to positively influence business and team results.
• Meet with Owner/Operator 1x/week to discuss restaurant and team priorities.
• Meet weekly with Front of House, Back of House, and Training/HR Managers to identify focus areas, candidates for leadership pipeline, and evaluate the state of the team.
• Make appropriate time-sensitive business decisions in absence of Owner/Operator that reflect his best interest.
• Learn, initiate, and own new restaurant strategies, pilots and programs (including new menu rollouts) while training respective Managers and Shift Leads.
• Responsible for overall leadership development and engagement of the Manager team, as provided and guided by the Operator.
• Schedule time to observe and support all dayparts - opening, breakfast, lunch, dinner, & closing.
• Oversee monthly inventory process while finalizing month-end.
• Participate in Leadership Development Trainings

Working at a Chick-fil-A restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

Pay: $20 - $25 / hour

Benefits:

• Bonus Program
• Flexible schedule
• Paid time off
• Health insurance
• Dental insurance
• Vision insurance
• Paid training
• Employee discount

Job Type: Full-Time

Education: Bachelor's degree

Work location: On-site

Work schedule

• Monday to Friday
• Weekend availability
• Day shift
• Night shift
• On call
• Overtime

Supplemental pay

• Bonus pay

Benefits

• Paid time off
• Referral program
• Employee discount
• Mileage reimbursement
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance

Chick-fil-A - Eastland Mall (IN)

800 N Green River Rd, Evansville, IN 47715, USA

Apply

This job posting is for an opportunity at a Chick-fil-A Restaurant business independently owned and operated by a local franchised Operator. If you choose to apply for this position, you understand and acknowledge that your application and any information included with it will only be submitted to the Operator. Chick-fil-A, Inc. will not receive a copy of your employment application and will not be involved in any decisions regarding whether to hire you. If you are hired for this position, you also understand and acknowledge that the Operator's restaurant business will be your employer, not Chick-fil-A, Inc., and that the Operator is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision.