Minimum Qualifications
Education and Experience:
- Bachelor's degree plus minimum of 4 years progressively more responsible experience in a program management position which involved supervision of support and direct care staff. Equivalent combination of experience and education will be considered.
Work Eligibility: Must be authorized to work in the U.S.
Work Location Requirement: Onsite
Schedule: 8:30am-5:00pm Monday-Friday
Compensation: $61,532 annually
What We Offer
We provide competitive benefits, including:
- Comprehensive Health Benefits: Medical (HSA), Dental and Vision plans
- 403(b) Retirement Savings Plan with employer match
- Generous Paid Time Off: Vacation, Personal, Sick, Mental Health Days and 12 paid holidays
- Employee Wellness Programs: Employee Assistance Program and mental health resources
- Learning & Development Opportunities: Educational Leave and Tuition Assistance, Training and Career Development Tracks
- Additional Perks: Commuter Benefits, recognition programs, discount programs, flexible spending plans, voluntary benefits including pet insurance, identity theft insurance, legal plans, and voluntary ancillary benefits.
About the Role
The Operations Director will: (a) oversee and manage the day-to-day operations of the facility; and (b) have overall responsibility for the facility during the Director's absence.
Primary Responsibilities
- Establish and maintain work schedules in accordance with agency policy and assignments of staff.
- Manage completion of time clock edits and staff attendance compliance.
- Manage performance evaluations, promotions, disciplinary actions, and staff supervision.
- Ensure required staff trainings are completed and conduct training as needed.
- Participate in employment interviews and complete associated HR forms.
- Provide clinical and administrative supervision to Case Manager Supervisors and Unit Supervisors.
- Has on-call responsibility.
- Promote compliance with federal, state, DHS and Veteran Administration regulations.
- Coordinate audit preparation and corrective action plans.
- Conduct length-of-stay reviews and case record reviews.
- Maintain property safety, accountability, facility security, and emergency preparedness.
- Conduct inspections of vehicles, property, and resident rooms.
- May conduct intake assessments and facility inspections.
- May perform all duties of a House Manager or Unit Counselor as necessary.
- Perform other job-related duties as assigned.