Director of Operations

CHADS COALITION FOR MENTAL HEALTH

St. Louis, MO

$75,000 Per Year
Full-time

2 days ago

Job Description

Benefits:

Paid Maternity Leave
(FSA) Flexible Spending Account
Company Paid Life, LTD and AD&D Insurance
401(k)
401(k) matching
Bonus based on performance
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Parental leave
Training & development
Vision insurance

Director of Operations (Full-Time Exempt)

Position Summary:
The Director of Operations provides leadership and oversight of the agency's financial operations, quality improvement initiatives, and organizational infrastructure. This position works collaboratively across departments to support operational efficiency, fiscal stewardship, strategic planning, and organizational growth while ensuring the agency has the systems, resources, and processes necessary to fulfill its mission.

Essential Responsibilities:

Finance & Accounting

Oversee county grant invoicing processes, manage timelines, maintain cross-training on invoicing submissions, and serve as primary liaison with county grant business departments.
Assist with the development and monitoring of programmatic grant budgets and partner with the TCCFO to coordinate the annual budgeting process.
Oversee banking relationships, treasury management activities, organizational operating expenses, Youth Opportunities Program (YOP) tax credit submissions, and administrative and financial management platforms, including Dext, Bill, and other business systems.
Review and approve agency expenditures and invoice submissions.
Serve as the primary point of contact for annual audits, lead monthly financial review meetings with leadership, and serve as the primary contact for the TCCFO monthly needs list.
Partner with program leadership on employee allocation management and funding alignment and provide recommendations regarding staffing levels, service delivery, and grant funding utilization.
Supervise agency invoicing staff.

Quality Assurance, Compliance & Operations

Oversee the Quality Improvement Department and provide leadership and support for CARF accreditation activities.
Monitor organizational performance indicators and quality outcomes and identify opportunities for quality improvement, operational excellence, process improvement, organizational growth, and resource utilization.
Lead cross-functional initiatives that improve organizational efficiency, effectiveness, and service delivery.
Develop, implement, and evaluate operational systems, processes, and performance measures that support agency goals.
Make strategic recommendations to leadership regarding quality, compliance, organizational effectiveness, operational effectiveness, and resource utilization.

Staff Engagement & Human Resources Support

Coordinate agency-wide staff training initiatives and partner with the Executive Team to plan and implement regular staff meetings.
Coordinate and serve as administrative liaison for employee committees and maintain and oversee the organizational calendar.
Collaborate with program leadership to support effective recruitment, staffing, onboarding, training, and workforce development across all programs.
Crosstrain on payroll processes to provide backup support as needed.

Technology, Facilities & Administrative Services

Collaborate with the IT Coordinator on agency technology initiatives and promote adherence to established IT support procedures.
Support strategic planning for office operations and space utilization in partnership with the Office Manager and serve as liaison to building management.
Serve as agency point person for organizational and building insurance matters.
Oversee lease administration, renewals, and brokerage relationships.

Preferred Qualifications:

Bachelor’s degree in business administration, Accounting, Finance, Nonprofit Management, or a related field preferred; equivalent relevant professional experience will be considered in lieu of a degree.
Demonstrated supervisory experience, including staff leadership, coaching, performance management, and team development.
Strong financial and business acumen, organizational and project management skills, leadership, communication, and decision-making skills.
Experience with nonprofit budgeting, grant management, and financial oversight.
Exceptional attention to detail and follow-through.
Ability to build relationships with diverse personalities and stakeholders and work collaboratively across departments.
Commitment to continuous improvement and organizational excellence.

This position will report directly to the CEO and performs additional duties and special projects as assigned to support the operational and strategic needs of the organization.

Starting Salary: $75,000+ based on experience

CHADS is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. CHADS is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Numbers & Facts

Location	St. Louis, MO
Job Type	Full-time

Skills

Accidental Death and Dismemberment (AD&D)unmatched
Accountingunmatched
Administrative Managementunmatched
Administrative Skillsunmatched
Banking Servicesunmatched
Billingunmatched
Brokerageunmatched
Budgetingunmatched
Business Administrationunmatched
Business Skillsunmatched
Business Solutionsunmatched
Business Strategyunmatched
Coachingunmatched
Continuous Improvementunmatched
Cross-Functionalunmatched
Dental Insuranceunmatched
Detail Orientedunmatched
Financeunmatched
Financial Managementunmatched
Financial Operationsunmatched
Flexible Spending Accountsunmatched
Follow Throughunmatched
Fundingunmatched
Grant Administration/Managementunmatched
Health Insuranceunmatched
Human Resourcesunmatched
Insuranceunmatched
Leadershipunmatched
Leasingunmatched
Nonprofitunmatched
Office Managementunmatched
Onboardingunmatched
Operational Auditunmatched
Operational Expenditure (OPEX)unmatched
Operational Improvementunmatched
Operational Strategyunmatched
Operational Supportunmatched
Operations Planningunmatched
Operations Processesunmatched
Organizational Development/Managementunmatched
Organizational Skillsunmatched
Payroll Administrationunmatched
People Managementunmatched
Performance Analysisunmatched
Performance Managementunmatched
Performance Metricsunmatched
Procedure Developmentunmatched
Process Improvementunmatched
Project/Program Managementunmatched
Property Managementunmatched
Quality Assuranceunmatched
Quality Managementunmatched
Resource Utilizationunmatched
Service Deliveryunmatched
Space Operationsunmatched
Staff Trainingunmatched
Stewardshipunmatched
Strategic Planningunmatched
Tax Creditsunmatched
Team Buildingunmatched
Technical Supportunmatched
Time Managementunmatched
Training/Teachingunmatched
Treasury Managementunmatched
Vision Planunmatched

Level up your application

Professional resume templates

Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.

Free resume templates

Resume Builder

Improve your existing resume or start from scratch and create a standout, ATS-friendly resume. Add job-specific content, download and apply.

Resume Builder