Director of Shared Services

Job Summary

• The Dir, Shared Services is responsible for the overall direction of the Shared Services teams, and supervises the managers of each team, including Accounts Payable, Payroll, Billing, Cash Management and Accounting Services. This position works closely with other corporate functional teams as well as field-based finance and operations teams to efficiently complete business transactions within the BrightView internal control structure.

Duties and Responsibilities:

• Direct the overall Shared Services Team, in support of business process initiatives and BrightView objectives.
• Supervise Shared Services Managers in support of their various teams.
• Support training to Shared Services Team members in all aspects of business processes and procedures.
• Establish metrics and/or KPI’s relative to Shared Services processes and work directly with Manager to develop process improvement opportunities.
• Oversee the support of the Corporate Accounting function by performing account reconciliations, journal entries and general support for the financial close process.
• Oversee support for other financial and administrative activities as needed.

Education and Experience:

• Undergraduate degree, or equivalent work experience, in Accounting or Business required.
• 15 or more years of proven business process and systems experience. 
• An excellent knowledge of business processes and systems.
• Excellent leadership, critical thinking, communication, and team building skills required.
• Experience with shared services a plus.

Other preferred capabilities:

• Ability to execute and follow-through to completion.
• Strong results orientation
• Proven ability to operate with a high degree of autonomy and professionalism
• Proven capability to drive change in transformational periods
• High degree of problem solving and decision-making, even in ambiguous situations
• Excellent written and verbal communication skills
• Ability to communicate and build strong relationships with colleagues, direct reports, supervisors, and external consultants.
• Ability to hold oneself and others accountable to clear standards of service excellence in an increasingly dynamic environment. When necessary, effectively, and appropriately confront performance issues, resource constraints and other obstacles to meet objectives.
• Ability to partner across departmental lines and work cooperatively within and outside one’s own team in order to best serve client needs and exceed client expectations. Actively supports key decisions and promotes a spirit of teamwork to demonstrate the commitment of one BrightView.
• Demonstrate service by going beyond what is expected. Possesses understanding others’ situation or business. Focus on creating the right solutions to address specific needs.
• Demonstrated ability to motivate and develop people
• Ability to manage through other managers and interact with all levels in the organization
• Proven ability to build consensus; confident and assertive, diplomatic, and professional.

Physical Demands/Requirements:

• Constant operation of a computer and other office equipment, such as a laptop, a cell phone, and printers/copiers.
• Position is sedentary; must be able to remain in a stationary position for the majority of time
• Operates in an office environment and requires in-person presence
• Ability to maintain, in your possession at all times, required medications to address any known allergic reactions should they occur

Work Environment:

• Work is conducted in a professional office environment, with a collaborative and dynamic team setting and requires in-person presence

BrightView Landscapes, LLC is an Equal Opportunity and E-Verify Employer.