Director of Student Accounts

College: Louisiana Delta Community College

Department: Administration & Finance

Sub department: Student Accounts

Type of Appointment: Unclassified - Administrative/Staff

Duties and Responsibilities: 

I. Departmental Leadership & Management:
• Supervises and evaluates the performance of staff and activities within the Office of Student Accounts.
• Directs and coordinates Accounts Receivable functions within the Banner System.
• Oversees daily bank deposits and cash receivables, including student accounting and third-party payments.
• Manages the certification of students eligible for tuition and fee exemptions.
• Supervises the certification and financial aspects of Veterans Affairs educational benefits.
• Oversees the registration and fee payment processes.

II. Policy, Compliance & Reporting:
• Assists in the development and implementation of departmental policies and procedures.
• Monitors compliance with College, LCTC policies, state laws, and federal regulations.
• Manages the student appeal process, including account updates.
• Prepares, reviews, and submits federal, state, and institutional reports.
• Reviews financial accounting reports for accuracy and timeliness of student account transactions.
• Assists with the preparation of financial statements and compilation of data for internal and external auditors.
• Reconciles general ledger accounts related to student receivables.

III. Student Billing & Collections:
• Collaborates with the Registrar's Office on student fee implementation within the Banner system.
• Prepares monthly student billing statements and runs Banner processes for bookstore credit vouchers.
• Processes student drops for non-payment and coordinates with Transact on tuition and fee payment plans, including reconciliation of student receivables.
• Prepares and issues annual 1098-T statements to students in compliance with IRS regulations.
• Develops and maintains student collection procedures and monitors student account write-offs .
• Works with the Financial Aid Office on refund disbursements and Return of Title IV funds for federal financial aid.
• Coordinates with various departments and the LDCC Foundation for the disbursement of grant dollars and scholarships allocated towards student tuition and books.
• Serves as the liaison for new software training related to student financials and accounts receivable/billing processes.

Required Education: A Bachelor's degree in Business Administration, Accounting, or a related field is preferred. Essential qualifications include 3-5 years of experience with accounting and/or financial systems, demonstrating proficiency with Microsoft Excel. Candidates with experience in a higher education environment and familiarity with the Banner system are preferred. Excellent organization and communication skills are a must. The ability to function as both a team member and team leader, engaging in cross-departmental collaboration to fulfill the College's Mission, is essential.

Benefits: As a member of the Louisiana Community and Technical College System, Louisiana Delta Community College has an attractive benefits package with a wide variety of benefit options. Benefits offered include retirement, multiple medical insurance options, supplemental insurances (dental, term life, disability, accident, vision, etc.), Tax Saver Flexible Benefits Plan (saves tax dollars on some child care and medical expenses), holidays (14 per year, typically includes longer break at Christmas), generous annual (vacation) and sick leave benefits and Employee Assistance Program. Specific benefits depend on job category, percent effort and length of employment.

Passing pre-employment criminal background screen is required as a condition of employment. Louisiana Delta Community College is an equal opportunity/equal access employer. Louisiana Delta Community College is a State As a Model Employer (SAME) agency that supports improved employment opportunities for individuals with disabilities.