Director of Talent Development

GENERAL DESCRIPTION
The Director of Talent Development is responsible for creating and implementing comprehensive strategies to recruit, train, engage, develop and retain top talent for Launchpad Hospitality. You will oversee the design and delivery of initiatives impacting the entire employee life cycle, from the acquisition of talent to the offboarding of team members. This position is a part of the corporate team based out of the corporate office.

RESPONSIBILITIES
TALENT ACQUISITION
Design & implement effective & innovative recruitment strategies aligned with organizational goals for all levels of the organization
Collaborate with both senior leadership and unit level management to understand staffing needs, prioritize positions, and align recruitment efforts with business objectives
Leverage technology, such as applicant tracking systems and posting sites, to ensure smooth, efficient and effective recruiting processes 
Conduct initial screenings, interviews & reference checks for all management level positions
Manage salary negotiations, present job offers, and facilitate the offer acceptance process for all management level positions
Utilize data and metrics to track and evaluate the effectiveness of recruitment strategies, identifying areas for improvement
Research and stay up to date on industry trends, best practices and emerging technologies to continually optimize the talent acquisition process

TRAINING & DEVELOPMENT
Develop, improve and maintain engaging training programs that generate high performance for all levels of the organization
Ensure all training and development activities are strategically linked to the organization’s vision, core values and brand reputation
Collaborate with senior leadership and unit level management to identify gaps in skills and areas of opportunity for training and development
Act as thought leader and subject matter expert on brand, training and development tools, resources, and technology, educating all leaders on their resources and assisting in their development as needed
Facilitate and/or perform specified on-property training programs, particularly for restaurant openings and for leadership development
Coordinate any outside or special skills training, including Food Handlers, Fire Safety, Alcohol Service Certification, etc.
Monitor completion rates, effectiveness and team feedback of all training activities. Report data to senior leadership
Assist senior leadership in the development and implementation of compensation strategies, including salary adjustments and bonus programs
Manage training and development budgets and find opportunities to increase efficiency

ONBOARDING & OFFBOARDING
Design, implement and maintain a best in class onboarding experience, setting new hires up for success and longevity
Maintain accuracy of all onboarding documentation, including wage sheets, job descriptions, and HR posting notices
Conduct exit interviews with departing employees and gather insights to improve employee retention
Ensure compliance with all relevant employment laws, regulations, and company policies in the onboarding and offboarding of employees

PERFORMANCE MANAGEMENT
Design, enhance and manage the organization’s performance management processes to drive accountability, continuous improvement and growth
Provide clear milestones for team leaders, ensuring timely execution of key activities such as performance reviews, goal setting, coaching and corrective action
Evaluate results of performance reviews, goal setting and coaching and corrective action and report to senior leadership to identify areas of improvement
Collaborate with senior leadership and unit level management to identify opportunities for career development & succession paths, creating a strong internal pipeline for future leadership

EMPLOYEE ENGAGEMENT
Drive a positive, inclusive culture with programs to improve motivation and team-building initiatives
Build initiatives focused on recognition, well-being, and meaningful connections
Develop systems for gathering employee feedback
Analyze turnover rates and feedback to determine ways to improve retention. Report data to senior leadership.

REQUIRED KNOWLEDGE/SKILLS/ABILITIES
Entrepreneurial self-starter who takes complete ownership of their work performance
Excellent verbal and written communication skills
Excellent interpersonal skills
Excellent organizational skills and attention to detail
Excellent time management skills with a proven ability to meet deadlines
Ability to embrace change and seek continuous improvement
Ability to solve problems independently
Ability to work in a team and able to step outside the job role to assist in other roles
Ability to prioritize tasks and to delegate them when appropriate
Proficiency in Applicant Tracking Systems, Google Business Suite, Toast POS, APS payroll systems

EXPERIENCE
3+ years experience in full-cycle recruiting, sourcing, and candidate assessment for a restaurant
organization, utilizing multiple platforms and channels
Expertise in developing and implementing effective training programs
Operational experience in restaurant management, a plus