CINCINNATI MUSEUM CENTER DIRECTOR, PAYROLL, BENEFITS & HRIS Reports to: AVP, HR Strategy & Operations Status: Full-time, Exempt Location: On-site, Cincinnati, OH Direct Reports: None Salary: $75,000 annually The Director, Payroll, Benefits & HRIS is Cincinnati Museum Center’s subject-matter expert and process owner for payroll, benefits administration, retirement plan administration, and the HRIS. Reporting to the AVP, HR Strategy & Operations, this individual-contributor role establishes the controls, service standards, and processes that keep these functions accurate, compliant, and efficient; implements and administers benefits and retirement decisions made by leadership; and advises leadership on risk, compliance, and workforce data. The Director partners with Finance, IT, brokers, and vendors, and drives continuous improvement through technology, analytics, and scalable processes. Key Responsibilities: - Payroll Administration:
- Own end-to-end bi-weekly payroll and timekeeping processing for a workforce that includes full-time, part-time, and seasonal employees, ensuring accurate, timely, and compliant pay.
- Establish and maintain payroll controls, audits, reconciliations, and corrective actions; resolve escalated payroll issues.
- Manage payroll tax compliance, including federal, state (including multistate), and local withholding and filings; garnishments and wage orders; and year-end processing, including W-2s and reconciliations.
- Develop payroll metrics and reporting that give leadership visibility into accuracy, service levels, risk, and cost.
- Monitor legislative and regulatory developments (including FLSA, wage and hour, and tax changes), assess organizational impact, and implement required changes.
- Partner with Finance on payroll funding, general ledger reconciliation, accruals, budgeting, forecasting, and audit support.
- Benefits Administration:
- Own the administration of health and welfare benefit programs once plan decisions are made, including open enrollment, new-hire and life-event enrollments, eligibility, carrier and vendor file feeds, and invoice reconciliation.
- Support the AVP, HR Strategy & Operations and leadership with annual renewals by preparing utilization, cost, benchmarking, and employee feedback data and analysis to inform plan decisions.
- Coordinate with the benefits broker and vendors on implementation, issue resolution, service performance, and day-to-day administration.
- Develop and deliver clear benefits communications, education, and enrollment support for employees.
- Ensure benefits compliance, including ACA eligibility tracking and Forms 1094-C/1095-C, COBRA, HIPAA, ERISA (SPDs, SBCs, and required notices), Section 125, and coordination of FMLA and leaves with payroll.
- Retirement Administration:
- Administer the organization’s retirement plan, including eligibility, enrollment, deferral and contribution accuracy, employer contributions, and timely remittance of contributions.
- Support plan governance by preparing data and documentation for leadership and plan fiduciaries; coordinate the annual plan audit, Form 5500 filing, and nondiscrimination testing with the recordkeeper and auditors.
- Ensure employees receive clear, accurate, and timely retirement education and support.
- HRIS, Analytics & Partnership:
- Own the HRIS roadmap and administration, ensuring the system is secure, reliable, well-integrated, and meets defined service standards.
- Establish data governance, privacy, security, access, documentation, and quality standards for workforce information.
- Lead system implementations, upgrades, integrations, configuration, testing, and process redesign in partnership with HR, Finance, IT, and external providers.
- Produce workforce reporting and analytics for HR, Finance, and leadership, and support regulatory and audit reporting (e.g., EEO-1).
- Serve as a trusted advisor to the AVP, HR Strategy & Operations, the CFO, and HR colleagues on payroll, benefits administration, HR technology, compliance, and workforce risk.
- Perform other responsibilities as assigned.
Qualifications: - Bachelor’s degree in Human Resources, Business Administration, Finance, Accounting, or a related field; an equivalent combination of education and progressively responsible experience may be considered.
- Advanced degree and relevant professional certification, such as SPHR, SHRM-SCP, CPP, or CEBS, preferred.
- 5–8 years of progressively responsible experience across payroll, benefits administration, and HRIS; retirement plan administration experience preferred. Supervisory experience is not required.
- Demonstrated success strengthening controls, improving processes, managing risk, and leading complex cross-functional projects and system implementations.
- Working knowledge of payroll, benefits, retirement, tax, data privacy, and employment compliance requirements, including FLSA, ACA, COBRA, ERISA, and HIPAA.
- Experience administering HRIS and payroll platforms, preferably Paycor, including integrations, data governance, reporting, and system optimization.
- Strong analytical and financial acumen, including reconciliations, audits, budget support, vendor management, and reporting to leadership.
- Excellent judgment, communication, and influence skills, with the ability to advise leaders and translate complex issues into clear recommendations.
- Proven ability to manage change, competing priorities, and firm deadlines in a fast-paced, mission-driven environment.
- This is a full-time, on-site position. Must be available during regular business hours, with flexibility around payroll, open enrollment, and year-end deadlines.
APPLY: WWW.CINCYMUSEUM.ORG/JOBS
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