Director, Product Management - Enterprise Collaboration

Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.

About the role:

Join us as we redefine how 100,000+ associates connect, collaborate, and get work done at Capital One. As the Director of Product Management for Enterprise Collaboration, you will lead a team of Product Managers responsible for shaping the future of our enterprise collaboration ecosystem and bringing AI-powered experiences into the tools associates use every day.

You will focus on three priority areas:

• Virtual Meeting Collaboration: Own the product vision, strategy, and roadmap for the products our associates use to collaborate effectively, including Zoom, Google Calendar, Lucid, and Zoom Whiteboard. Reimagine how associates meet and collaborate through intuitive experiences that reduce friction and make teamwork more effective.
• Salesforce Platform: Own the product strategy and roadmap for Capital One’s enterprise Salesforce platform, supporting multiple lines of business across the company. Evolve Salesforce as a platform product, creating scalable capabilities that enable teams across Capital One to build and deliver better experiences.
• AI Prototyping & Publishing Platform: Lead the zero-to-one product strategy and rollout of Capital One Pages, an internal platform built to democratize web publishing and rapid experimentation across 100,000+ associates. Enable teams to seamlessly take AI-generated prototypes, interactive tools, and technical documentation from local environments to production-ready enterprise artifacts with zero deployment overhead.

You will partner closely with Product, Technology, Design, Risk, and Cybersecurity leaders to translate strategy into execution and deliver simple, intuitive experiences at enterprise scale. 

Most importantly, you will build, manage, and develop a high-performing team of Product Managers and Senior Product Managers, fostering a culture of high agency, customer obsession, rigorous product thinking, and strong execution.

Capital One Product Framework

In this role, you’ll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management:

• Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions
• Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence
• Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value
• Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks 
• Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment

Basic Qualifications:

• Bachelors degree in any field and at least 5 years of Product Management experience 

Preferred Qualifications:

• Experience translating business strategy and analysis into consumer facing digital products
• Proven ability to independently deliver key product milestones, solve complex problems, and operate effectively in ambiguous environments.
• Experience bringing at least one internal developer tool, self-service hosting platform, or infrastructure product from concept to launch.
• Experience regularly presenting strategies to and securing alignment from VP+ executives, cybersecurity leads, and risk partners.
• Track record of managing or scaling enterprise SaaS collaboration platforms or technical developer products across large user bases.
• 3+ years of direct people management experience, including hiring, performance management, and career development for product managers.
• Hands-on experience integrating AI-assisted development tools into rapid prototyping and self-service deployment workflows.

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Richmond, VA: $209,500 - $239,100 for Director, Product Management

New York, NY: $251,400 - $286,900 for Director, Product Management

Chicago, IL: $209,500 - $239,100 for Director, Product Management

McLean, VA: $230,400 - $263,000 for Director, Product Management