Director - School Based Health Services

Job Description:

Community Health Center’s School-Based Health Center program is one of the largest school-based health programs in the country. This large, complex organization requires a highly organized and proactive leader to manage daily operations and programmatic services to achieve clinical and business goals, as well as partnering effectively with school administrators.

The Director of School Based Healthcare  Services works closely with clinical leadership and guides staff in supporting more than 150 school-based health centers that deliver medical, dental and behavioral health services throughout the State of Connecticut. The Director will set performance objectives, evaluate and optimize operational performance, while ensuring regulatory and company standards are upheld, and preparing operational and financial reports.

The Director establishes and maintains a culture of collaboration and respect with school officials, funders and other interested parties, including parents and the broader community. The position includes preparing and submitting required funder reports in a timely, professional manner and advancing the model of SBHC through presentations at local, state or national meetings as requested. The Director maximizes student enrollment through the initiation and maintenance of relationships with school and community personnel while promoting and educating each school community about available services. This role will lead performance improvement initiatives to enhance departmental effectiveness, optimize processes, and improve overall performance.

 

ROLE AND RESPONSIBILITIES

PROGRAM LEADERSHIP AND ADMINISTRATION:

• Works with executive, clinical, operational and finance leadership to provide high-quality access to school-based care in a cost-effective manner
• Develop and maintain collaborative partnerships with school administrators
• Works with executive, clinical, operations, finance, and business intelligence leadership to track and display key performance indicators for the department and identify opportunities for program growth and increased revenue through visits and grant funding.
• Collaborates with clinical staff to support coordinated care delivery, strengthen clinical workflows, and improve the quality and effectiveness of school-based health services
• Identifies, tracks and oversees efficiency of student enrollment process and outreach goals; ensures operational reports are accurate and disseminated to the correct staff for review and follow up
• Works with Grants department to identify, complete and submit grant applications; monitors all compliance with grant reporting in a timely and accurate manner
• Serves as a liaison between School-Based Health staff, school administration, and CHC leadership, managing relationships and contracts to support effective partnerships and service delivery.
• Participates in hiring and training of new employees, including facilitating orientation activities and introductory meetings with school staff
• Facilitates process improvement initiatives and ensures staff are trained to new/updated workflows
• Proactively engages with internal staff and external partners to maintain compliance with accreditation, licensure and recognition programs including, but not limited to, HRSA, DPH, Joint Commission.  
• Completes DPH/District Quarterly Program reports and ensure timely submission
• Ensures the successful and timely opening of new school-based locations, including, but not limited to, coordination of facility renovations, oversight of technology set up, ordering equipment, furniture, and supplies, and communications with school administration and student population
• Visits all schools to build rapport and strengthen partnerships, report data to external partners and stay current on any changes in need or demand
• Participates and develops school and community committees that provide opportunities to enhance and promote the wellness of students
• Collects and analyzes feedback and performance data to identify opportunities for improvement
• Participates in strategic planning and recommends initiatives to enhance student, parent, and stakeholder engagement and satisfaction.

• May perform other duties and responsibilities as necessary

 

TEAM MANAGEMENT:

• Responsible for the recruitment, onboarding and offboarding of staff, including creating required training/shadowing schedules and introductory communications to team members welcoming new hires
• Manage time and attendance for assigned staff
• Evaluates staff performance and completes performance reviews and provides feedback
• Meets with staff regularly in both 1:1 and team meetings; build a strong and collaborative team
• Manages operational workflows
• Collaborates with executive, operations, HR and senior leadership regularly

 

QUALIFICATIONS

Required Skills and Education

• Bachelors’ degree in relevant discipline required, Masters’ degree preferred
• Knowledge of school-based health strongly preferred

• Minimum of five years’ experience in a healthcare services setting, including experience in program oversight and outreach
• Minimum 3 years’ managerial experience  
• Demonstrates excellent problem-solving and decision-making skills
• Performs efficiently in a fast paced, high-pressure environment
• Skilled in developing processes and implementing and improving procedures and workflows
• Superior judgment
• Evidence of proficiency with Microsoft Office Suite
• Effective communicator at all levels in the organization with strong oral (public speaking / presenting) written and negotiation skills
• Reliable access to an automobile and valid driver’s license

 

PHYSICAL REQUIREMENTS/WORK ENVIRONMENT

• Minimal physical effort.  Must be able to operate computer and telephone continuously.
• Regular regional travel throughout Connecticut as necessary.
• Exempt, Full-time (40 hours a week, 8 hours a day)

Organizational Summary:

The Moses/Weitzman Health System is a global leader addressing challenges faced by organizations caring for the poor and diverse populations, and is home to programs focusing on education, research, and process improvement support for safety net providers. The system delivers primary care to more than 150,000 patients in Connecticut, and extends access to specialty care for more than 2.5 million individuals across the U.S. It is a national accrediting body for organizations training advanced practice providers, and offers accredited education and training for Medical Assistants in multiple states. As an incubator for new ideas in areas including social justice, the environment, and social determinants of health, the MWHS is addressing challenges faced by providers caring for underserved communities, creating innovative and impactful initiatives led by nationally and internationally recognized experts. As it forges pathways into the future of primary care, the MWHS honors Lillian Reba Moses (1924-2012), a granddaughter of slaves, and Gerard (Gerry) Weitzman (1938-1999), whose ancestors escaped pogroms in Eastern Europe. Their vision and commitment to justice and equity in healthcare is the foundation upon which the Moses/Weitzman Health System was built.

Location:

Middletown - Admin Building

City:

Middletown

State:

Connecticut

Time Type:

Full time

Compensation and Benefits:

$120,000-$140,000

At Moses/Weitzman Health System, we are committed to supporting the health, well-being, professional growth, and financial security of our employees. Eligible employees may have access to a comprehensive total rewards package that can include competitive compensation, health and wellness benefits, retirement savings opportunities, paid time off, professional development and tuition assistance programs, employee assistance resources, flexible work arrangements where applicable, and other company-sponsored benefits. Specific benefit offerings and eligibility requirements may vary based on position, work location, scheduled hours, and applicable plan terms. Learn more about our benefits and career opportunities on our Careers website.