Salary Pay Range:$62,353.20 to $66,000
As a member of the Management Team, the Program Director will be responsible for administering and managing Self-directed Services. Provide oversight, guidance and support to Self-Directed Services in the Community Based Services Department as a Program Director.
ESSENTIAL FUNCTIONS/RESPONSIBILITIES:
· Maintain a comprehensive understanding/knowledge base of the self-directed programs/models, including regulations, finances and day–to-day operations.
· Ensure program is prepared for external/internal reviews and surveys. Assist in coordination the follow-up and responses to any audit findings with ‘Compliance Analyst’.
· Supervision and development of Fiscal Intermediary Representatives and Self-Direction Specialists, including the awareness and knowledge of staff talent pool, staff backgrounds and experience.
· Assist in developing policies and procedures for self-directed services as they relate to changes in billing, regulations, and day-to-day operations.
· Provide oversight of Self-Direction Specialists to ensure accuracy in invoices and staff payroll to ensure agency resources are fully recouped within the billing.
o Review of justification and supporting documentation for non-routine budget items (including housing, Therapies, OTPS, etc.) to ensure Medicaid billing standards are being met.
· Approve employee hiring, status changes, rate of pay changes as per approved self-directed plans.
· Support Fiscal Intermediary Representatives in communication with plan owners when questions arise regarding their plans. This includes coaching on staffing concerns and discipline.
· Incident Management - Coordination of incidents including appropriate notifications, actions and follow up.
· Ensure programs are of high quality and that improvement is continuous and immediate with appropriate follow up.
· Assumes leadership role in new project assignment that support Agency strategic plans.
· Financial and budgeting oversight as assigned.
· Complies with all agency policies and procedures.
· Other duties as assigned.
MINIMUM QUALIFICATIONS:
· B.A., B.S. preferred or combination of experience and education
· Current New York State Broker Credentials or completed upon hire
· Must have knowledge of OPWDD regulatory standards
· Excellent communication, both verbally and through writing, and customer satisfaction skills
· High-level understanding and ability to work within Microsoft Office suite
SUPERVISORY RESPONSIBILITIES:
· FI-Representative
· Others as assigned
| Location | Amherst, New York |
| Industry | Nonprofit Charitable Organizations |
| Salary | $62,353.20–$66,000 Per Year |
| Company Size | 2,500 to 4,999 employees |
| Website | http://www.people-inc.org/careers |
People Inc. is Western New York's leading non-profit human services agency. Through a variety of services including residential, employment, community outreach, health care and recreation programs, we help seniors, families and people with disabilities live more healthy, independent and productive lives.
In 1970, a small group of parents and professionals joined together to address the needs of individuals with intellectual disabilities and formed what would grow to become People Inc. The agency expanded its mission to include a wider variety of services to address the needs of people with developmental disabilities and disabling conditions, as well as the general public. Over the years, People Inc. has grown greatly in numbers of populations served, spectrum of services, geographic locations, and number of sites.
People Inc. is working toward a future where all persons whose needs limit their integration into the community can reach their highest level of human potential as responsible members of society. It is hoped that these individuals will, to their potential, be contributing and active members in their communities, enjoying the greatest possible degree of independence and acceptance, in all aspects of their lives.
People Inc. exists so that individuals with disabling conditions or other special needs have the supports they need to participate and succeed in an accepting society.
Improving lives, respect, integrity, relentless pursuit of excellence, flexibility and creativity
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