Director, Strategic Industry Programs

Job Title: Director, Strategic Industry Programs

Reports to: VP, Strategic Industry Programs

FLSA Status: Exempt

Salary: $115,000 - $120,000

Summary: Responsible for leading strategic industry programs from concept through execution, with a focus on revenue growth, member engagement, and operational excellence. Partners across departments to advance business objectives, manage stakeholder relationships, and deliver impactful industry initiatives.

Essential duties and responsibilities include the following (other duties may be assigned):

Business/Program Development Skills:

• Drive the execution of revenue generating roadmaps that fuel Strategic Programs industry initiatives to maintain and build industry recognized programs
• Leverage internal program assets, operations and infrastructure to enhance and scale program onboarding
• Project management including business development tracking, reporting and business modeling for existing and new industry programs
• Prepare processes and documentation required to maintain and launch industry programs
• Prioritize, monitor and report pipeline activities and outreach efforts to grow program adoption
• Establish, track and report on weekly action items supporting both short term and long-term program objectives
• Identify interdepartmental opportunities to align Strategic Industry Programs initiatives with our broader association goals
• Lead and manage working group initiatives, cultivate prospective member opportunities, and drive member engagement efforts across multiple working groups
• Liaison between policy, communications and membership teams for content approvals as needed
• Prepare working group meeting agendas and summaries, and project manage working group deliverables, as needed
• Basic database management and reporting tools experience is a plus

Supervisory responsibilities: N/A

Competency:

To perform the position successfully, an individual should demonstrate the following competencies:

Project Management - Ability to multi-task; Strong project management skills

Customer Service - Responds to member and departmental requests for service and assistance in a timely manner (within 24-48 hours); Meets commitments.

Interpersonal Skills - Maintains confidentiality.

Written Communication - Writes clearly and informatively; edits work for spelling and grammar; able to read and interpret written information

Teamwork - Contributes to building a positive team spirit

Judgment - Exhibits sound and accurate judgment

Planning/Organizing - Have excellent organizational skills; Prioritize and plans work activities; Uses time efficiently

Professionalism - Approaches co-workers and external parties in a tactful and productive manner; reacts well under pressure; Treats others with respect and consideration regardless of their status or position

Quality - Demonstrates accuracy and thoroughness

Attendance/Punctuality - Is consistently at work and on time; Arrives prepared for meetings and at appointments on time

Dependability - Follows instructions, responds to management direction

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Knowledge:

Must have demonstrated experience in relationship management, project management, stakeholder engagement, and cross-functional collaboration.

Computer skills:

Must be extremely well-versed in all Microsoft Office Suite products. Expert knowledge of Excel is required and prior experience with databases is preferred. Knowledge of product marketing, project planning, and some experience in working with technology subject matter experts and strong presentation skills are required.

Education and/or experience:

Bachelor's degree preferred. 5 or more years of experience in business development and project management, with proven track record of fostering strong stakeholder relationships and advancing strategic initiatives.

Language Skills:

Detail-oriented with knowledge of grammar and punctuation. Proficiency in proofreading skills and strong communications and presentation skills are required.

Physical demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. May be required to attend meetings and other events, both in and out of the office, as the demands of the job require

Work environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet.

Location:

CTIA is currently operating on a hybrid work schedule with in-person requirements on Tuesdays, Wednesdays, and Thursdays.

This list describes general job duties and responsibilities. It is not a complete list of duties. Incumbents may be required to perform additional tasks related to these duties.

CTIA does not discriminate on the basis of age, sex, color, race, national origin, religion, sexual orientation, gender identity or expression, family responsibilities, marital status, personal appearance, veteran status, political affiliation, matriculation, genetic information, pregnancy or related conditions, disability or any other characteristic protected by law.