Director - Table Games

Responsibilities:

• Lead all pre-opening Table Games and Poker activities, including department buildout, staffing, floor planning, system configuration, operational readiness, and implementation of policies, procedures, and internal controls.
• Partner with Gaming Operations leadership, vendors, and internal stakeholders to ensure successful opening preparations, including gaming equipment installation, certification, floor design, game mix strategy, and table limits.
• Establish dealer training programs, service standards, and a high-performance culture that delivers a world-class Ballys guest experience from day one.
• Oversee all aspects of Table Games and Poker operations, including daily performance, game spread optimization, table limits, poker tournaments, and revenue-generating initiatives.
• Analyze key performance metrics and leverage data-driven strategies to improve operational efficiency, guest satisfaction, and financial performance.
• Evaluate and implement new gaming products, technologies, and operational enhancements while maintaining strong vendor relationships.
• Champion exceptional guest service standards through player development initiatives, guest engagement, issue resolution, and collaboration with resort partners.
• Partner with Marketing, Player Development, Hotel, Food & Beverage, and Entertainment teams to execute promotions, special events, and loyalty-driven experiences.
• Recruit, develop, and lead a high-performing team while fostering a culture of integrity, accountability, inclusivity, engagement, and service excellence.
• Oversee all aspects of talent management, including hiring, training, scheduling, performance management, succession planning, and employee development.
• Manage departmental budgets, labor expenses, and financial performance while providing strategic recommendations to executive leadership.
• Ensure compliance with all company policies, internal controls, and applicable gaming regulations while partnering with Security, Surveillance, Compliance, and Audit teams to maintain the integrity of gaming operations.

Compensation:

• Target Salary: $150,000

Additional Benefits:

• $7 Daily Garage Parking

Physical Demands & Work Environment:

• Ability to sit, stand, walk, bend, reach, and move throughout the casino and office environment for extended periods.
• Ability to occasionally lift, carry, push, or move up to 25 pounds.
• Must possess the mental acuity to analyze data, solve complex problems, make sound business decisions, and effectively manage multiple priorities in a fast-paced environment.
• Work is performed in both a climate-controlled office setting and on the casino floor, requiring frequent interaction with guests, team members, and operational partners.
• Exposure to moderate noise levels, bright lighting, and other conditions commonly associated with a casino and entertainment environment.
• Must be able to respond to operational issues, guest concerns, and business needs in a timely and professional manner.
• Flexible schedule required, including the ability to work evenings, weekends, holidays, and other hours as necessary to support a 24/7 operation.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.