Disability Program Manager (Program Manager I), Grade N23
Salary
$78,929.00 - $126,097.00 Annually
Location
101 Monroe St Rockville MD 20850 USA
Job Type
Permanent
Job Number
2026-00642
Department
Office of Human Resources
Division
OHR 33 Occupational Medical Services Team
Opening Date
10/20/2026
Closing Date
10/26/2026 11:59 PM Eastern
FLSA
Exempt
About the Position
Please note: The salary range above represents this position's earning potential. The anticipated hiring range for this position will be $78,929 to $102,514, based on the candidate's qualifications and experience.
WHO WE ARE
OHR's Occupational Medical Services (OMS) department is responsible for providing best in class occupational medical services to promote the health, wellness, and productivity of the County workforce. OMS provides occupational health services to all County employees, onboarding pre-employment evaluations, and disability case management.
OMS is also responsible for the administration and management of the County's Drug Free Workplace program, Federal DOT drug and alcohol program, Family and Medical Leave Act (FMLA), Employee Assistance Program (EAP), and the joint Sick leave bank between UFCW Local MCGEO and Montgomery County Government.
WHO WE ARE LOOKING FOR
The Office of Human Resources is currently recruiting for a Disability Program Manager (Program Manager I). This position operates under general administrative direction from the Occupational Medical Services (OMS) Division Manager. While County policies, Collective Bargaining Agreements (CBAs), and federal/state disability laws provide foundational frameworks, the position exercises significant professional initiative, technical expertise, and independent judgment in managing day-to-day program operations, facilitating complex interactive accommodation processes, and resolving non-routine operational challenges.
What Youll Be Doing
The Disability Program Manager I provides professional leadership and administrative oversight of the County's disability management and reasonable accommodation programs, supporting employees and applicants with work-related and non-work-related medical conditions or disabilities. The position manages complex disability cases and the Americans with Disabilities Act (ADA) interactive process, including reasonable accommodations, job reassignment, light-duty assignments, and return-to-work coordination. This work requires close collaboration with employees, departmental leadership, union representatives, Occupational Medical Services clinical staff, and Risk Management.
The position oversees disability case tracking and follow-up, coordinates Workers' Compensation case reviews and ergonomic evaluations, and manages administrative processes for applicant and employee medical clearances. Responsibilities also include safeguarding confidential medical information, monitoring contracts and program performance, providing training and outreach, and improving procedures to support compliance with applicable laws, County policies, and collective bargaining agreements. The primary focus is program management, operational oversight, and coordination across departments. Duties include but are not limited to the following:
Administer ADA Reasonable Accommodations and the Interactive Process
Administer the County's employment accommodation program in accordance with ADA Title I, the ADA Amendments Act, applicable regulations, and County policies. Ensure timely, individualized, and documented consideration of accommodation requests through an interactive process involving employees, departmental management, union representatives, and appropriate clinical professionals. Evaluate essential job functions, documented functional limitations, and potential accommodations to support effective workplace access and continued employment.
Maintain accountability for accommodation cases from initial request through determination, implementation, follow-up, and closure. Ensure accurate ADA request records, clear determination notices, and follow-up on accommodation effectiveness. Coordinate complex or disputed matters with the OMS Division Manager and appropriate legal or Human Resources authorities, including matters involving potential undue hardship.
Manage Priority Consideration, Reassignment, and Return-to-Work Cases
Manage the Priority Consideration Program and disability-related placement cases to support appropriate reassignment and return-to-work outcomes for qualifying employees with work-related or non-work-related conditions. Ensure consideration of suitable vacant positions, employee qualifications, essential job functions, and accommodation needs in coordination with recruitment, employing departments, union representatives, and OMS clinical staff.
Oversee light-duty case progression, Workers' Compensation case coordination, and required case milestones, including shared responsibility with the OMS Division Manager for established 105-day reviews. Ensure placement recommendations reflect documented clinical restrictions and applicable legal, County, and collective bargaining requirements, with unresolved barriers elevated for timely resolution.
Direct Disability Program Compliance and Policy Development
Maintain the program's alignment with applicable ADA/ADAAA requirements, FMLA provisions, Workers' Compensation requirements, County personnel policies, and collective bargaining agreements. Assess regulatory and policy changes, advise the OMS Division Manager on operational implications, and recommend revisions in consultation with appropriate legal, labor relations, and Human Resources authorities.
Develop and maintain standard operating procedures that promote consistent, legally sound administration of reasonable accommodations, reassignment, light duty, fitness-for-duty referrals, and communication access, including American Sign Language services. Establish clear responsibilities and documentation standards that support confidentiality, timely decisions, and consistent treatment across County departments.
Oversee Clinical Coordination and Medical Review Administration
Oversee the administrative coordination of disability-related medical reviews and assigned applicant and incumbent medical clearance processes in partnership with the OMS Division Manager and contracted clinical team. Ensure accommodation and placement recommendations are informed by appropriate clinical assessments of functional limitations, work restrictions, and fitness for duty, with medical judgments reserved for authorized clinical professionals.
Monitor assigned clinical contractor deliverables and support review of medical examination protocols to promote service quality, timely determinations, and compliance with applicable restrictions on medical examinations and disability-related inquiries. Ensure confidential medical information is appropriately maintained, accessed, and disclosed for authorized purposes.
Evaluate Program Performance and Resolve Operational Barriers
Evaluate program effectiveness through analysis of case volumes, processing times, accommodation implementation, placement outcomes, and compliance indicators. Provide management reports that identify service gaps, emerging trends, and matters requiring corrective action.
Resolve complex operational issues and implement authorized improvements that reduce delays, strengthen coordination, and improve service delivery. Maintain quality standards for program records and official correspondence to support accurate reporting, consistent communication, and management accountability.
Lead Training, Outreach, and Stakeholder Education
Develop and deliver mandatory virtual and in-person training that equips supervisors, Human Resources Liaisons, and other designated personnel to fulfill their responsibilities under the County's ADA and disability management programs. Ensure training addresses recognition of accommodation requests, timely referrals, the interactive process, accommodation implementation, light-duty procedures, medical confidentiality, and prevention of discrimination and retaliation.
Lead countywide outreach and consultation with departments, employees, and labor representatives to improve understanding of program requirements, available services, and shared responsibilities. Promote early identification of accommodation needs and consistent application of program guidance across the County workforce.
This position will be required to work onsite during the 12-month probationary period and will travel throughout the County to attend meetings and perform job duties as needed.
Minimum Qualifications
Experience: Three (3) years of professional experience in disability program management, leave administration, or human resources with a strong focus on ADA compliance and medical case coordination.
Education: Graduation from an accredited college or university with a bachelor's degree. (Preferred Degree in Public Health or Human Resources)
Equivalency: An equivalent combination of education and experience may be substituted.
Preferred Criteria, Interview Preferences
The applications of those individuals meeting the minimum qualifications will be reviewed to determine the extent, relevance of training, and experience in the following areas:
Please be sure to add all applicable relevant experience in these areas on your resume.
IMPORTANT INFORMATION
The Office of Human Resources (OHR) reviews the minimum qualifications of all applicants, irrespective of whether the candidate has previously been found to have met the minimum requirements for the job or been temporarily promoted to the same position. This evaluation is based solely on the information contained in the application/resume submitted for this specific position.
Montgomery County Government(MCG) is an equal opportunity employer, committed to workforce diversity. Accordingly, as it relates to employment opportunities, the County will provide reasonable accommodations to applicants with disabilities, in accordance with the law. Applicants requiring reasonable accommodation for any part of the application and hiring process should email OHR at Hiring@montgomerycountymd.gov. Individual determinations on requests for reasonable accommodation will be made in accordance with all applicable laws.
MCG also provides hiring preference to certain categories of veterans and veterans/persons with a disability. For more information and to claim employment preference, refer to the Careers webpage on Hiring Preference.
All applicants will respond to a series of questions related to their education, relevant experience, knowledge, skills, and abilities required to minimally perform the job. The applicants responses in conjunction with their resume and all other information provided in the employment application process will be evaluated to determine the minimum qualifications and preferred criteria or interview preference status. Based on the results, the highest qualified applicants will be placed on an Eligible List and may be considered for an interview. Employees meeting minimum qualifications who are the same grade will be placed on the Eligible List as a "Lateral Transfer" candidate and may be considered for an interview.
This will establish an Eligible List that may be used to fill both current and future vacancies.
If selected for consideration for this position, you may be required to provide evidence that you possess the knowledge, skills, and abilities indicated on your resume.
Montgomery County Ethics Law: Except as provided by law or regulation, the Countys "Public Employees" (which does not include employees of the Sheriffs office) are subject to the Countys ethics law including the requirements to obtain advanced approval of any outside employment and the prohibitions on certain outside employment. The outside employment requirements of the ethics law can be found at 19A-12 of the County Code. Additional information about outside employment can be obtained from the Ethics Commission website.
Leave Benefits
Our generous leave package starts with non-MLS permanent and term employees earning 15 days of sick leave and 15 days of annual leave in their first year, as well as up to three additional personal days each calendar year. Positions in MLS earn 35 days of paid time off each year. In addition, we offer all employees 10 paid holidays. Our leave policies adhere to the Family Medical Leave Act of 1993, and we provide six weeks of paid parental leave for new parents.
Retirement Benefits
All permanent and term positions are eligible for robust retirement plans. Public safety positions are eligible for a defined benefit pension plan in which they are vested after only five years. Employees in non-public safety positions can participate in retirement plans that contribute up to 12 percent of their annual salary. All employees can also participate in a supplemental retirement plan, the 457 Deferred Compensation Plan, to contribute even more to their retirement goals.
Tuition Assistance & Student Loan Forgiveness
Montgomery County employees are eligible to participate in the Federal Public Service Loan Forgiveness Program. Participants who meet all requirements may qualify for forgiveness on the remaining balance on their Direct Loans after making 120 qualifying monthly payments under a qualifying repayment plan while working full-time in a qualifying public service position. To learn more about PSLF, please visit the Student Loan Repayment Benefits page. Our tuition assistance program allows you to receive up to $2,130 annually in tuition assistance to help you achieve a degree that supports your career path.
Free Mass Transit Benefit
County employees are entitled to use the RideOn Bus service for free with a valid County-employee ID. This benefit can be used any time of the day or evening, including weekends. We also offer a pre-tax flexible spending account to reduce the cost of other mass-transit options such as MARC trains and Metro.
Reduced Child and Health Care Costs
Working for Montgomery County also entitles permanent and term employees to participate in healthcare and childcare Flexible Spending Accounts. These plans allow eligible employees to save on a pretax basis for healthcare and dependent care costs incurred during the plan year.
Employee Wellbeing
We deeply care about your holistic wellness. Our award-winning wellness program, LiveWell, will support you in improving and maintaining your physical, mental, financial, social, and intellectual well-being.
Learn more about our wonderful benefits available to you once you join our team. Montgomery County Benefits
01
What is your highest level of completed education?
02
How many years of professional experience do you have in disability program management, leave administration, or human resources with a strong focus on ADA compliance and medical case coordination?
03
Please provide additional information regarding your professional experience in disability program management, leave administration, or human resources with a strong focus on ADA compliance and medical case coordination. Also include the positions listed on your resume where you performed these duties.
04
Do you have a bachelors or higher level degree in Public Health or Human Resources?
05
Do you have experience in Interactive Process and Accommodation Administration?
06
Please provide details regarding your experience in Interactive Process and Accommodation Administration. Also include the positions listed on your resume where you performed these duties.
07
Do you have experience administering Priority Consideration and Reassignments?
08
Please provide details of your experience administering Priority Consideration and Reassignments. Also include the positions listed on your resume where you performed these duties.
09
Do you have experience in ADA Case Management and Program Operations?
10
Please provide details of your experience in ADA Case Management and Program Operations. Also include the positions listed on your resume where you performed these duties.
11
Do you have experience providing technical guidance and training?
12
Please provide details of your experience providing technical guidance and training. Also include the positions listed on your resume where you performed these duties.
Required Question
Employer Montgomery County (MD)
Address 101 Monroe Street
7th Floor
Rockville, Maryland, 20850
Phone 240-777-5000
| Location | Rockville, MD |
| Salary | $78,929–$102,514 Per Year |
Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.
Free resume templatesImprove your existing resume or start from scratch and create a standout, ATS-friendly resume. Add job-specific content, download and apply.
Resume Builder