Dispatch

Auburn School District Job Title: Dispatch Reports To: Building Administrator Unit Classification: Professional-Technical Duties and responsibilities:

Coordinate

and

dispatch

permanent

and

substitute

bus

drivers

to

ensure

adequate

coverage

of

daily

transportation

operations.

Monitor

daily

transportation

activities

and

respond

to

unexpected

changes,

including

driver

absences,

route

delays,

vehicle

issues,

and

emergency

situations.

Coordinate

driver

assignments,

route

adjustments,

and

scheduling

changes

to

maintain

efficient

and

reliable

student

transportation

services.

Maintain

regular

communication

with

bus

drivers

through

radio,

telephone,

and

other

district

communication

systems

to

provide

instructions,

relay

information,

and

address

transportation

needs.

Communicate

with

parents,

students,

school

personnel,

and

district

staff

regarding

transportation

schedules,

route

information,

delays,

late

arrivals,

departures,

and

service

changes.

Coordinate

transportation

services

with

school

personnel

for

special

district

programs,

field

trips,

extracurricular

activities,

and

other

transportation

needs.

Maintain

accurate

and

current

driver

route

sheets,

schedules,

assignment

records,

and

documentation

of

approved

route

changes.

Assist

with

the

collection,

organization,

and

compilation

of

transportation

data

for

state

ridership

reports

and

other

required

district

reporting.

Monitor

transportation

operations

and

communicate

service

concerns,

incidents,

and

operational

updates

to

the

Director

of

Transportation

or

designee.

Assist

with

responding

to

transportation

emergencies,

accidents,

and

service

disruptions

in

accordance

with

district

procedures.

Provide

timely

and

accurate

transportation

information

to

staff,

families,

and

community

members

while

maintaining

appropriate

confidentiality.

Support

a

positive,

professional,

and

collaborative

work

environment

within

the

Transportation

Department.

Be

available

to

report

to

work

early

or

adjust

work

hours

as

needed

during

inclement

weather,

emergencies,

and

other

operational

needs.

Maintain

regular

and

effective

communication

with

the

Director

of

Transportation

and

other

appropriate

district

administrators.

Perform

other

related

duties

as

assigned. Minimum Requirements:

High

school

diploma

or

GED

equivalent.

Proven

ability

to

work

in

an

environment

with

a

commitment

to

anti-racism

and

anti-bias

practices.

Valid

Washington

State

Commercial

Driver's

License

(CDL),

Class

B,

with

school

bus

and

passenger

endorsements

and

air

brake

restrictions

removed.

Valid

Washington

State

School

Bus

Driver

Authorization

with

required

endorsements.

Valid

First

Aid/CPR

certification.

Ability

to

maintain

strong,

productive

relationships

with

staff,

students,

families,

and

community

members.

Ability

to

maintain

appropriate

levels

of

confidentiality

in

all

matters

pertaining

to

students,

families,

staff,

and

district

programs.

Ability

to

work

collaboratively

and

effectively

as

part

of

a

team.

Ability

to

work

under

pressure,

manage

multiple

priorities,

and

meet

timelines

and

deadlines.

Effective

written

and

verbal

communication

skills.

Strong

organizational

skills

and

attention

to

detail.

Ability

to

learn

and

utilize

district

software

systems

and

technology

platforms.

Willingness

to

perform

tasks

and

responsibilities

as

assigned. Preferred Knowledge, Skills, and Abilities

Successful

experience

in

dispatching

transportation

services,

preferably

in

a

K-12

school

district.

Experience

developing

and

maintaining

bus

routes,

schedules,

and

transportation

records.

Experience

utilizing

computerized

routing

software

such

as

Versatrans

or

similar

systems.

Experience

with

Qmlativ/Skyward

or

other

student

and

transportation

information

systems.

Knowledge

of

the

STARS

system,

state

and

federal

transportation

requirements,

and

district

transportation

policies

and

procedures.

Knowledge

of

or

experience

responding

to

transportation

incidents

and

accident

response

procedures.

Certificate

of

Completion

of

the

OSPI/CWU

Pupil

Transportation

Management

Program

or

current

enrollment

in

the

program.

Certified

Washington

State

Driver

Trainer

License

preferred.

Ability

to

analyze

transportation

data,

maintain

databases,

and

generate

reports.

Ability

to

plan,

organize,

prioritize,

and

adjust

work

responsibilities

in

a

fast-paced

environment.

Demonstrated

problem-solving,

decision-making,

and

conflict-resolution

skills.

Strong

technology

skills,

including

proficiency

with

Microsoft

Office

and

Google

Workspace

applications.

Ability

to

communicate

effectively

with

diverse

students,

families,

staff,

and

community

members

in

a

professional

and

service-oriented

manner.

Demonstrated

commitment

to

equity,

inclusion,

and

culturally

responsive

practices.

Ability

to

establish

and

maintain

respectful,

collaborative,

and

inclusive

working

relationships

with

individuals

from

diverse

backgrounds

and

experiences. Required Knowledge, Skills, and Abilities Related to Cultural Competence and Equity:

Demonstrated

commitment

to

the

Auburn

School

District

mission

to

Engage,

Educate,

and

Empower

each

student

through

a

culture

of

equity

and

excellence.

Ability

to

recognize,

reflect

on,

and

understand

one's

own

cultural

identity

and

its

impact

on

interactions

with

others.

Demonstrated

ability

to

build

respectful,

inclusive,

and

culturally

responsive

relationships

with

staff, students, families, and community members.

Ability

to

contribute

to

a

work

environment

that

promotes

equity,

inclusion,

and

a

sense

of

belonging.

Skills

to

communicate

effectively

and

respectfully

across

differences,

including

race,

culture,language,

and

background.

Commitment

to

equitable

access

to

services

and

support

for

all

students

and

families.

Willingness

to

engage

in

ongoing

learning

related

to

equity,

anti-bias

practices,

and

cultural

responsiveness. Working Conditions: Physical Demands: The work requires sitting, standing, walking, bending, stooping, reaching, grasping, lifting, carrying, pushing,

pulling,

speaking,

hearing,

and

performing

repetitive

hand

movements

associated

with

computer

and

telephone

operation.

This

position

requires

the

ability

to

operate

standard

office

equipment,

transportation

communication

systems,

and

computer

software

programs

for

extended

periods

of

time.

Occasional

lifting,

carrying,

or

moving

of

materials

and

supplies

weighing

up

to

25

pounds

may

be

required.

Specific

vision

abilities

required

by

this

position

include

close

vision,

distance

vision,

depth

perception,

and

the

ability

to

adjust

focus. Work Environment: Work is performed primarily in an office and transportation dispatch environment with frequent interruptions,

multiple

demands,

and

time-sensitive

situations.

The

position

requires

regular

interaction

with

students,

staff,

families,

bus

drivers,

and

community

members

and

may

involve

responding

to

stressful

or

emergency

situations.

The

employee

may

be

required

to

work

early

morning

hours,

extended

hours,

or

overtime

during

inclement

weather,

emergencies,

or

other

district

operational

needs.

The

work

environment

may

include

exposure

to

noise

from

buses

and

transportation

equipment,

as

well

as

varying

weather

conditions

when

working

outdoors

or

traveling

between

district

sites

as

needed.