• Alpharetta, GA
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Job Description

Job description:

Neese Heating & Air is seeking experienced HVAC dispatchers that understand and value customer service. We are looking to add high energy, dependable, organized, full time dispatchers. As a dispatcher, you would be responsible for maintaining the dispatch board/service technicians schedule, routing them based on location, answering incoming calls, making outbound calls, quoting and scheduling parts, running credits cards, etc.

Requirements:

  • Excellent customer service and phone skills
  • Great organization
  • Geographical knowledge of our service area for proper dispatching
  • Dependable & having reliable transportation to work.

Benefits:

We invest in the whole you — your health, your family, and your future. When you join us, you're not just getting a job — you're gaining a benefits package designed to support you at every stage of life.

  • Medical Insurance: Comprehensive medical coverage with four plan options to fit every need and budget, including an HSA-eligible high-deductible plan and an FSA.
  • Dental Insurance: Dental coverage with low weekly premiums.
  • Vision Insurance: Vision coverage with low weekly premiums.
  • Basic Life and AD&D Insurance: Company-paid basic Life and AD&D insurance.
  • Long-Term Disability: Company-paid Basic Long-Term Disability coverage.
  • Short-Term Disability: Optional Voluntary Short-Term Disability coverage.
  • Additional Life Insurance: Optional additional life insurance coverage available.
  • Retirement Plan: Traditional 401(k) and Roth 401(k) options with company match!
  • Supplemental Health Plans: Including Accident, Critical Illness, and Hospital Indemnity Insurance, plus disability resource services, travel and beneficiary support services, pet health insurance, and PerkSpot — an exclusive employee discount program.
  • PTO and Paid Holidays Available

Job Type: Full-time

Shift:

  • 8 hour shift
  • Day shift

Work Location: In person

Numbers & Facts

LocationAlpharetta, GA

Skills

  • Customer Support/Serviceunmatched
  • HVACunmatched
  • Maintenance Servicesunmatched
  • Organizational Skillsunmatched
  • Telephone Skillsunmatched

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