Dispatcher Cherry Hill, NJTuesday - Saturday | 11:30 AM - 8:00 PMHutchinson Plumbing, Heating & Cooling> is a fast-growing, customer-focused HVAC and plumbing company, and we're looking for an organized, energetic, and service-oriented Dispatcher to join our team in Cherry Hill, NJ.At Hutchinson, our employees are the foundation of our success. We invest in our team members by providing a supportive environment, ongoing training, and opportunities for professional growth. If you enjoy helping people, thrive in a fast-paced setting, and have a positive attitude with a customer-first mindset, we want to hear from you.What You'll DoAs a Dispatcher, you will play a critical role in ensuring exceptional service for our customers by:Scheduling and dispatching HVAC and Plumbing Service Technicians efficientlyReviewing and optimizing technician routes to maximize productivityHandling incoming calls from existing customers and delivering outstanding customer serviceAccurately entering and maintaining service ticket informationCreating dispatch numbers for parts orders and tracking order statusFollowing up on parts orders and coordinating installation appointmentsCommunicating effectively with technicians, customers, and internal teams to ensure a seamless customer experienceWhy Join Hutchinson?Enjoy a family-oriented culture where your contributions are recognized and valued. We are committed to teamwork, employee development, and delivering exceptional service to our customers.We offer:Competitive salaryMedical, dental, and vision insurancePaid vacation and holidays401(k) Opportunities for career advancement and professional growthQualificationsTo be successful in this role, you should have:At least 2 years of office or customer service experience (dispatching experience preferred)Excellent communication and interpersonal skillsA professional and customer-focused demeanorStrong problem-solving skills and the ability to think quickly in a fast-paced environmentThe ability to proactively plan and schedule work rather than simply react to issuesA collaborative, team-oriented mindsetStrong computer skills, including Microsoft Office proficiencyThe ability to learn scheduling, dispatch, and customer management softwareIf you're looking for a rewarding career with a growing company that values its employees and customers, we'd love to meet you. Apply today and become part of the Hutchinson team!
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