Job Description - Dispatcher (41518)
Job Description
Dispatcher - 41518
University Staff
Description
Police Communications Technician
Public Safety
Elevate Your Career at UCCS: Innovate, Inspire, and Impact in the Rockies!
Who We Are
The University of Colorado Colorado Springs (UCCS) is a premier educational institution that prides itself on academic excellence, research, and community engagement and is actively seeking a Police Communications Technician to join our team! UCCS is committed to academic excellence, professional development, and fostering an environment that supports innovation and student success.
At the base of the Rocky Mountains, Colorado Springs is captivated by its stunning landscapes, making it a paradise for nature lovers. This city is more than its scenery-a mosaic of history, arts, and a vibrant tech scene. We invite you to join a community that cherishes outdoor adventure as much as forward-thinking growth, an exceptional setting for both career and lifestyle.
Salary Range: $50,700- $58,059 annually. Compensation will be commensurate upon experience and qualifications.This position is Non-Exempt from the Fair Labor Standards Act (FLSA) overtime provisions.
Work Location: On-Site
Benefits at a Glance
At UCCS, our employees are our most valued asset. We''re proud to offer:
Summary
The UCCS Police Department is committed to protecting life, liberty, property, and the constitutional rights of all people through compassion, fairness, integrity, and professionalism. The Public Safety Communications Technician plays a vital role in supporting this mission by serving as a critical communications link between the university community and emergency responders. This position is responsible for receiving and prioritizing emergency and non-emergency calls, deploying appropriate services, and maintaining accurate and secure records in support of public safety operations.
Essential Functions
The duties and responsibilities of the position include, but are not limited to:
Answer and process all incoming emergency and non-emergency phone calls; interview callers to gather essential information and determine response level.
Dispatch appropriate services (police, fire, ambulance, rescue, facilities, security, parking, etc.) using a Computer Aided Dispatching (CAD) system.
Monitor and communicate via multi-channel police radio systems; relay instructions and status updates to field units in real time.
Track and document unit activity, incident status, personnel location and deployment using CAD.
Monitor various safety systems including:
Campus 911 notification system
Fire and intrusion alarm systems
Elevator safety and HVAC systems
Campus safety applications and emergency alert systems
Coordinate responses and communicate with other law enforcement agencies, university departments, external service providers, and mutual aid partners.
Retrieve, enter, audit, and secure sensitive information in local, state, and national criminal justice databases (e.g., NCIC, CCIC, CJIS).
Maintain proper documentation and security of confidential police and criminal justice records.
Conduct background checks for law enforcement use and ensure the lawful release of police records.
Perform administrative and clerical tasks including filing, data entry, record retrieval, and checking keys and equipment in and out.
Serve as a liaison to the campus community and external agencies, directing non-emergency requests to the appropriate department or service.
Assist in the instruction, counseling, and evaluation of new communications personnel using a structured training program.
Perform all other duties as assigned.
Tentative Search Timeline
CU is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities.
In accordance with the Equal Pay for Equal Work Act, UCCS does not discriminate based on sex in our employment or compensation practices.
Qualifications
High school diploma or GED required.
Must obtain the following certifications within designated timeframes after hire:
Within 3 months: NCIC/CCIC (National Crime Information Center/Colorado Crime Information Center)
Within 6 months: Colorado Bureau of Investigation (CBI), FEMA IS-100, IS-200, IS-700, and Notary Public
Within 1 year: APCO Public Safety Telecommunicator.
Experience in a public safety or emergency communications setting is preferred.
Bilingual (Spanish) is preferred.
Highly qualified applicants will have experience with:
Criminal Justice Information Systems (CJIS)
Computer Aided Dispatch (CAD)
National and state criminal databases (NCIC, CCIC)
The University of Colorado Colorado Springs has implemented a misconduct history check program with respect to final candidates for specific appointments. The misconduct history check program is intended to allow UCCS to collect and review information about a candidate''s conduct at their previous institutions, specifically conduct related to sexual misconduct, harassment, and/or discrimination - before making hiring decisions. All final candidates to these appointments are required to complete an Authorization to Release Information and provide contact information for their previous institutions.
Special Instructions to Applicants: · Applications submitted by 11/10/2026 will receive full consideration. · Applications submitted through email or surface mail will not be considered. Please apply at cu.edu/cu-careers (job #: 41518). · Official transcripts will be required upon hire. · Upon request, please be prepared to provide five professional references (at least two previous/current supervisors), including their email contact information. If you have technical difficulties with your application, please contact the CU Careers help desk at 303-860-4200 #5 or cucareershelp@cu.edu. Job-related inquiries should be directed to the posting contact. This position does not include new visa sponsorship for individuals outside the U.S. Candidates must already be in the United States with valid work authorization or an employment-based visa. The university will not initiate sponsorship for those who do not currently hold a U.S. work visa or authorization. If you already have valid U.S. work authorization or are on a visa that permits employment, we welcome your application. Applicants should either reside in Colorado or be prepared to relocate within two months of starting employment. We're excited to welcome new team members and will provide support and resources to help make your transition to Colorado as smooth as possible. Application Materials Required: Resume/CV Application Materials Instructions: Please identify the job specific minimum qualifications and be sure your resume includes any and all relevant experience to be accurately assessed against the qualifications listed in the posting. To apply, please submit the following application materials to this posting. 1. A current resume. Must include date ranges to include month and year (mm/yyyy) and whether the position was full time or part time. When submitting the materials, check the Job Specific Attachments box next to each document in order for the search committee members to see your materials.
Job Category
: Public Safety/Enforcement and Protective Services
Primary Location
: Colorado Springs
Department: C0001 -- Colorado Springs Campus - 40121 - VCAF-Police Operations
Schedule
: Full-time
Posting Date
: Oct 28, 2026
Unposting Date
: Ongoing
Posting Contact Name: Gail Pecoraro
Posting Contact Email: gpecorar@uccs.edu
Position Number: 00743549
| Location | Colorado Springs, CO |
| Salary | $50,700–$58,059 Per Year |
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