United Petroleum Transports
JOB DESCRIPTION
Title: Chemical Dispatcher
Department: Operations
Location: Tulsa, OK terminal
Reports To: CSC Manager
FLSA: Exempt
Schedule: Monday through Friday, 8 am to 5 pm, and on call after hours
Purpose:
Embrace, promote and achieve the Vision, Values and Mission of the company, and to assist in meeting the Owner's plan each year. UPT is committed to the Guiding Principles of the Responsible Care initiative and anticipates that all employees will share our commitment by conducting themselves consistent with those principles to make the industry even safer for our employees and communities.
Essential Job Functions:
- Promote safety first in all actions.
- Provide efficient, friendly customer contact, seamless customer experience.
- Determine and prioritize freight scheduling; work with Fleet Managers and customers on scheduling loads, using technology and resources to determine capacity, driver schedules, etc.
- Build, plan, and assign loads to drivers in a fair and equitable manner.
- Assist, as directed, in the hiring and OnBoarding of drivers and non-driving personnel.
- Review and make changes as needed to maintain the most efficient staffing of company units to achieve the highest utilization as possible.
- Ensure proper completion and processing of load paperwork; ensure process is efficient, effective and meets customer requirements.
- Communicate with all operations associates and drivers regarding company and customer requirements.
- Communicate with internal and external customers as required.
- Communicate with CSC Manager, Operations Manager (when and where applicable), Regional Manager, Regional Safety Director, Customer Service Reps and Technicians as required.
- Continually update and share knowledge of federal and state regulations.
- Be available and assist with extended coverage, holiday coverage, and special circumstances as they arise.
- Participate in and contribute to regular CSC profit & loss (P&L), financial, dashboard, and key metric reviews.
- Travel and assist with remote operations when applicable and as directed (possible future growth).
- Assist Center and Operations Managers (possible future growth) in managing Fleet Manager overtime and Fleet Manager scheduling, staffing.
Additional Responsibilities:
- Carry out duties assigned by CSC Manager, Operations Manager (where applicable) or Regional Manager as required.
- Responsible for overall CSC operations during the absence of the CSC Manager and or Operations Manager (where applicable).
Minimum Qualifications for Consideration:
- High School Education or equivalent
- 3-5 years' experience as a fleet manager in transportation industry.
Knowledge, Skills and Abilities:
- Excellent verbal and written communication skills
- Knowledge of DOT regulations, federal and state standards
- Ability to prioritize and manage multiple projects
- Self-starter with detail-oriented work habits
- Able to maintain confidentiality
- Display professional demeanor
- Excellent organizational skills
- Good interpersonal skills; able to work well with wide range of individuals
- Demonstrate dependability through good attendance and adherence to timelines and schedules
- Basic computer skills
- Knowledge of basic company employment policies and procedures
Physical Requirements:
- Sitting for long periods of time, walking, finger dexterity, feeling, repetitive motions, and talking, hearing and visual activity.
- Occasional lifting (up to 20 pounds).
Working Conditions:
- Normal office environment. This role routinely uses standard office equipment such as computers, phones, and copier/printer/scanners.