This position centers around direct scheduling with Client and assigning the appropriate personnel on the right jobs, optimizing resource allocation and eliminating wasteful time loss on projects while coordinating between our staff and our Clients.
California Closets provides an exceptional experience for their Clients and wants the same for their Team Members. Having the proper amount of time booked for each job will ensure our Installers and Designers meet our Client's expectations. This also ensures we have the right person on the job to match their skills. This role requires someone with assertive personality (NOT Aggressive!) to coordinate paperwork needed and drive urgency in solving problems.
Our ideal candidate would have past service scheduling experience and direct customer interactions. A high degree of competence in computer software/technology and problem solving with a calm and confident approach in talking with Clients to give comfort in stressful situations. Candidates must live in the local or surrounding area.
California Closets has been in business since 1978 and is the best in our industry because of our people, and our systems. We believe in leading with our expertise and delivering what we promise to both our internal team as well as our Clients. If you are looking for a fast-paced environment when winning means being part of a team and you have the skills we seek, we'd like to talk with you about this position.
Requirements:
- Past Scheduling or Service/Technician Experience a Plus
- High Degree of Problem Solving Skills
- Strong Competence with Technology
- High Emotional Intelligence
- Work well as part of a Team
- Focused in a Fast-Paced Environment
California Closets started the industry nearly 50 years ago, and today we are still the leader and best at what we do! We specialize in delivering a great product and an even better experience with the best Design skills and expert installers to deliver the finished product. We help our Clients focus on what matters most in their lives.
We are locally owned and operated and serve the Gulf and Emerald Coasts.