Dispatcher

Dispatcher

Ocala, FL Waste Connections - Florida Express

Waste Connections is looking for motivated, safety‑driven individuals to join our team at the Ocala Express Hauling location as a Dispatcher. If you thrive in a fast‑paced environment, excel at communication, and want to grow your career in a stable, year‑round industry - this is the opportunity for you.

Our #1 value is SAFETY, and we are seeking someone who supports our drivers, delivers excellent customer service, and works well as part of a world‑class dispatch team.

Schedule

• Monday-Friday
• Start time: 5:00 AM
• Typically 10-hour workdays (45-50 hours/week)

Pay

• Competitive Pay Based on experience
• Overtime available

Duties & Responsibilities

• Work with Operations and Customer Service to resolve service concerns
• Analyze and resolve issues such as missed pickups, misplaced containers, or property matters
• Provide drivers with support and clarification for pickups and deliveries
• Schedule and dispatch work to drivers throughout the day
• Utilize Waste Connections proprietary software and MS Office (Excel, Word, Outlook)
• Maintain positive customer interactions and promote goodwill
• Perform in a high‑volume, fast‑paced call environment
• Upsell additional services when applicable

Minimum Job Requirements

• High school diploma or GED required
• 2+ years dispatch experience in transportation/logistics preferred
• Strong typing and computer skills
• Proficiency in MS Office Suite
• Strong verbal and written communication
• Excellent organization, multitasking, and problem‑solving skills
• Veterans encouraged to apply

What We Offer

• Competitive pay with overtime
• Full benefits package including:Medical, dental, visionFlexible spending accountsLife insurance, long‑term disability401(k) with company match
• Stable, year‑round employment
• Internal growth and advancement opportunities

Waste Connections is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to disability or