Dispatcher, Part Time

Dispatcher, Part Time

Salary

$20.00 Hourly

Location

Durham, NC

Job Type

Part-Time Staff

Job Number

26-27-00082

Division

Campus Operations

Department

Communications

Opening Date

10/16/2026

Closing Date

6/30/2027 11:59 PM Eastern

FLSA

Non-Exempt

• Description
• Benefits
• Questions

Description

Do Great Things! Durham Technical Community College is hiring a part time Dispatcher in the Communications Department.

Examples of Duties

• Receives and transmits emergency and non-emergency calls.
• Operate a two-way radio to receive and transmit messages
• Issue parking permits and college identification cards.
• Monitor and assist in coordinating departmental activities and schedules.
• Operate, maintain, and validate data in local, state, national, and international computerized criminal justice data bases (NC DCI, NCIC, NCAWARE).
• Solicit informational responses, coordinate and communicate responses and monitor on-going activities to upgrade information received by police or security units as well as to enhance officer safety.
• Organize, catalog, maintain, and tabulate Departmental files and records.
• Perform collateral duties and special assignments at the direction or request of department supervisor(s).
• Operate and provide first line maintenance and perform preliminary diagnostics on all telecommunications and office equipment located in the dispatch area.
• Provide on-the-job training for new dispatchers / communications officers and other departmental personnel designated for training.
• Exercise discretion in a manner consistent with Departmental Policy and Procedures.
• Responsible to and accountable for compliance with Departmental and College Rules & Regulations, orders, and directives.
• Carry out simple instructions; interpret a variety of instructions in written, oral, picture, or schedule form;
• Understand, interpret, and apply laws, rules, or regulations to specific situations;
• Prepare routine correspondence; prepare accurate documentation; maintain records according to established procedures; compile and prepare reports;
• Perform duties in a professional manner; respond to routine inquiries from public and/or officials; communicate effectively;
• Handle sensitive or technical inquiries from and contacts with officials and general public; develop and maintain effective working relationships

Minimum Qualifications

At least a High School diploma or equivalent.

Must be at least 20 years of age.

Possess a valid North Carolina drivers license.

Hold current Division of Criminal Information (DCI) certification or be able to obtain certification within three months of employment.

Work Experience:

previous dispatch experience preferred

Supplemental Information

Knowledge, Skills, and Abilities:

• Strong interpersonal skills, organizational skills, and effective oral and written communication/public relation skills.
• Ability to manage multiple tasks and meet deadlines.
• Ability to for record keeping; inventory control; college ID and parking systems;
• Department computer operations;
• Department equipment; two-way radio operations; data processing techniques and procedures; word processing and related software;
• Department practices, policies and procedures;
• Law enforcement and public safety administration, structure and process; public relations; legal terminology; English grammar and spelling; records management; judicial processes and jurisdictional limitations; workplace safety.
• Personal integrity, honesty, and the ability to maintain confidentiality.
• Understanding of the mission, goals, and objectives of a community college.

Physical Demands:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. The physical and mental demands described as follows are representative of those that must be met by an employee in performing the essential functions of this job:

• Ability to sit and/or stand for long periods of time.
• Ability to lift, at times, 10 lbs.
• Good eye/hand dexterity.

In addition to the standard office environment, the dispatcher / desk officer has:

• Exposure to firearms.
• Exposure to crowds.
• Exposure to potentially violent or emotionally distraught persons.
• Exposure to life-threatening situations.
• Necessity for frequent sitting for extended periods of time.
• Exposure to close contact with computer monitors.

Normal Working Hours:

Part-time up to 24 hours a week. All shifts will be based on departmental needs.

This position is not eligible for benefits. For more information, please visit Employee Categories and Benefits Eligibility.

01

Which statement below best describes the highest level of education you have completed?

• Less than High School
• High school graduate, diploma or the equivalent (GED)
• Associate degree
• Bachelors degree
• Masters degree
• Doctorate degree

02

Do you have a valid drivers license?

• Yes
• No

03

Are you at least 20 years of age?

• Yes
• No

04

Do you have a current Division of Criminal Information (DCI) certification, or are you able to obtain the certification within three months of employment?

• Yes
• No

05

Do you have any previous dispatch experience?

• Yes
• No

Required Question

Employer Durham Technical Community College

Address 1637 East Lawson Street

Durham, North Carolina, 27703

Phone 919-536-7244-5101

919-536-7200

Website https://www.durhamtech.edu/