Dispatcher

AeroGuard
  • Phoenix, Arizona
    30+ days ago

    Job Description

    1.0 DUTIES AND RESPONSIBILITIES
    This position is responsible for dispatching, checking in, and managing training flights and simulators. Please see available shifts below: 
     
    • Monday through Thursday, 0530-1600
    • Friday through Monday, 1700-0330
    • Tuesday through Friday, 0900-1900
     
    Responsibilities include:
     
    • Dispatch and check in aircraft and simulators using an online resource management system.
    • Verify students’ identity and assure they have proper documentation to fly.
    • Be problem solvers and act as structured communicators between pilots / maintenance / students/ supervisors.
    • Responsible for initiating lines of communication for safe operations and during incidents.
    • Perform other related duties and assignments as required.
    • Supports and participates in the organization’s Continual Improvement Program to comply with ISO 9001:2015 requirements by adhering to processes and procedures.
     
    2.0 REQUIREMENTS
     
    2.1 EDUCATION
    • Education preferred: High School Diploma or GED.
     
    2.2 EXPERIENCE
    • Logistical or flight school operational experience preferred.
     
    2.3 SKILLS AND ABILITIES
    • Must be detail oriented and have good computer operating skills.
    • Customer service skills are a must.
    • Excellent oral and written communication skills.
    • Ability to identify problems or potential problems and develop and implements solution.
     
    2.4 KNOWLEDGE
    • Microsoft Office is preferred (Excel, Word, Outlook)
     
    2.5 EQUIPMENT/MACHINERY USED
    • General office equipment including a personal computer, facsimile, copier, laminating machine, labeling machine, etc.
     
    3.0 PHYSICAL AND SAFETYREQUIREMENTS
    • Will be working primarily inside the facility.
    • May have limited exposure to aircraft, simulators and equipment.
    • May require prolonged periods of sitting or standing and computer use.
     
    4.0 OTHERS
    • Extreme attention to detail.
    • Self-starter, does not wait for others to provide work, finds ways to keep busy or help others.
    • Works with minimal supervision.
    • Innovative/creative, finds faster ways to do things to save time to the organization and the client.
    • Flexible/adaptable to fast changing pace and instructions according to client priorities.
    • This position is listed as Non-Exempt.
     

    Numbers & Facts

    LocationPhoenix, Arizona
    Websitehttps://www.flyaeroguard.com/work-for-aeroguard/work-for-aeroguard-jobs/

    Skills

    • Communication Skillsunmatched
    • Continuous Improvementunmatched
    • Copying Machinesunmatched
    • Customer Support/Serviceunmatched
    • Detail Orientedunmatched
    • ISO 9001unmatched
    • Identify Issuesunmatched
    • Microsoft Excelunmatched
    • Microsoft Officeunmatched
    • Microsoft Outlookunmatched
    • Microsoft Wordunmatched
    • Office Equipmentunmatched
    • Operational Communicationsunmatched
    • PC (Personal Computer) Systemsunmatched
    • Presentation/Verbal Skillsunmatched
    • Problem Solving Skillsunmatched
    • Resource Managementunmatched
    • Time Managementunmatched
    • Writing Skillsunmatched

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