Customer Relations, Customer Satisfaction, Customer Support/Service, Maintenance Services, On Site Support, Organizational Skills, Time Management
What happens when a mechanical contractor is about more than just HVAC and controls?
Where it's not just about satisfying clients, but transforming an industry.
With Tudi Mechanical Systems, you get a team that operates…
As a single heartbeat. Because a business doesn't always have to BE a business.
It should be something more.
Experience the Tudi difference, where anything is possible.
We are excited to announce an opening for a Service Dispatcher for the Commercial Division.
Responsibilities:
- Point of contact for commercial service requests and technician assignments.
- Scheduling and tracking of service technicians to maximize their operating efficiency and effectiveness.
- 100% quality on all customer service calls and ensure timely response to customer requests.
- Earn customer loyalty by effectively and efficiently managing customer interactions, ensuring customer satisfaction.
- Communicate with customers and their representatives, including building owners, mechanical contractors, other trades, subcontractors, and field support staff.