Dispatcher / Service Coordinator

What happens when a mechanical contractor is about more than just HVAC and controls?

Where it's not just about satisfying clients, but transforming an industry.

With Tudi Mechanical Systems, you get a team that operates…

As a single heartbeat. Because a business doesn't always have to BE a business.

It should be something more.

Experience the Tudi difference, where anything is possible.

We are excited to announce an opening for a Service Dispatcher for the Commercial Division.

Responsibilities:

• Point of contact for commercial service requests and technician assignments.
• Scheduling and tracking of service technicians to maximize their operating efficiency and effectiveness.
• 100% quality on all customer service calls and ensure timely response to customer requests.
• Earn customer loyalty by effectively and efficiently managing customer interactions, ensuring customer satisfaction.
• Communicate with customers and their representatives, including building owners, mechanical contractors, other trades, subcontractors, and field support staff.