Dispatcher - Transportation

Job

Title:

Dispatcher-Transportation

Exemption

Status/Test:

Nonexempt

Reports

to:

Transportation

Coordinator

Date

Revised:

August

2026

Dept./School:

Transportation

Primary

Purpose:

Coordinate

the

daily

operations

of

the

district's

student

transportation

program,

including

dispatching,

route

management,

staffing

coverage,

field

trip

transportation,

and

operational

communications.

Support

safe,

reliable,

and

efficient

transportation

services

through

effective

scheduling,

coordination,

recordkeeping,

and

communication.

Qualifications:

Education/Certification:

Clear

and

valid

Texas

commercial

driver's

license

with

Passenger

(P)

and

School

Bus

(S)

endorsements

Must

be

18

years

of

age

Special

Knowledge/Skills:

Ability

to

effectively

use

transportation

routing,

scheduling,

GPS,

communication,

and

other

technology

systems

Ability

to

organize

and

coordinate

multiple

transportation

activities

and

respond

effectively

to

changing

operational

needs

Ability

to

analyze

routes,

schedules,

and

transportation

information

to

identify

and

resolve

operational

issues

Ability

to

use

maps

and

Global

Positioning

Systems

(GPS)

to

follow

routes

and

locate

addresses

Ability

to

read

and

understand

documents

including

policies

and

procedures

manuals

Ability

to

receive

and

give

written

and

verbal

instructions

Ability

to

pass

U.S.

Department

of

Transportation

alcohol

and

drug

tests

and

annual

DOT

physical

exam

Excellent

organizational,

communication,

and

interpersonal

skills

Experience:

Three

years

of

experience

in

student

transportation

or

related

operations

preferred.

Major

Responsibilities

and

Duties:

Daily

Operations,

Dispatch,

and

Routing

1.

Coordinate

daily

transportation

operations,

including

the

dispatch

of

drivers,

monitors,

vehicles,

and

other

transportation

resources

to

ensure

appropriate

route

and

service

coverage.

2.

Monitor

transportation

communications

and

respond

to

drivers,

campuses,

and

department

staff

regarding

delays,

route

issues,

emergencies,

and

other

operational

needs.

3.

Receive

and

track

driver

and

bus

monitor

absences

and

coordinate

substitute

or

alternate

coverage

for

morning,

afternoon,

field

trip,

and

other

transportation

assignments.

4.

Prepare,

maintain,

and

update

student

transportation

routes,

stops,

schedules,

and

route

information

using

district

routing

and

transportation

systems.

5.

Make

routine

route

and

scheduling

adjustments

based

on

student

needs,

enrollment

changes,

staffing,

service

conditions,

and

operational

efficiency;

elevate

significant

service

changes

or

concerns

to

the

Transportation

Coordinator.

6.

Respond

to

transportation

incidents

and

requests

for

assistance

and

coordinate

appropriate

operational

support,

including

replacement

vehicles,

emergency

services,

towing,

or

other

resources

as

needed.

7.

Coordinate

field

trip,

extracurricular,

and

special-program

transportation,

including

processing

requests,

scheduling

vehicles

and

drivers,

maintaining

trip

schedules

and

documentation,

and

communicating

transportation

arrangements

to

appropriate

staff.

8.

Communicate

routine

route

changes,

delays,

service

disruptions,

and

other

transportation

updates

to

campuses,

staff,

and

families

in

accordance

with

department

procedures.

Records,

Reports,

and

Documentation

9.

Prepare

and

maintain

transportation

reports,

forms,

schedules,

correspondence,

and

other

operational

documentation

as

required.

Support

the

preparation

of

required

state,

TEA,

and

district

transportation

reports

by

compiling

and

maintaining

accurate

route,

operational

service,

collision,

and

other

transportation

data

and

documentation.

10.

Compile,

maintain,

and

file

accurate

transportation

records,

including

route

documentation,

trip

records,

incident

reports,

student

transportation

records,

and

other

required

operational

records.

11.

Maintain

required

transportation

personnel

and

compliance

documentation,

including

driver

qualification,

certification,

training,

and

safety

records,

as

assigned;

notify

the

Transportation

Coordinator

of

missing,

incomplete,

or

expiring

requirements.

12.

Compile

and

verify

transportation

employee

timekeeping

and

payroll

documentation

for

review

and

approval

by

the

Transportation

Coordinator.

Administrative

and

Purchasing

Support

13.

Maintain

routine

transportation

purchasing

and

expenditure

records

and

provide

documentation

to

support

departmental

budget

monitoring.

14.

Prepare

purchase

orders,

payment

authorizations,

and

other

routine

purchasing

documentation

as

directed

and

in

accordance

with

district

procedures.

Other

15.

Operate

a

school

bus

as

needed

to

support

transportation

operations.

16.

Support

the

onboarding

of

transportation

employees

by

coordinating

required

records,

schedules,

training

documentation,

and

other

administrative

requirements.

17.

Maintain

transportation

staff

schedules

and

calendars

necessary

to

support

daily

operations,

training,

field

trips,

and

department

activities.

18.

Maintain

confidentiality

of

student,

personnel,

and

other

sensitive

information

in

accordance

with

district

requirements.

19.

Identify

recurring

operational,

routing,

staffing,

or

service

issues

and

communicate

trends

and

recommended

improvements

to

the

Transportation

Coordinator.

20.

Perform

other

duties

as

assigned.

Supervisory

Responsibilities:

None.

Mental

Demands/Physical

Demands/Environmental

Factors:

Tools/Equipment

Used:

Standard

office

equipment

including

computer

and

peripherals;

two-way

radio;

global

positioning

system

(GPS);

school

bus;

safety

equipment

including

but

not

limited

to

• reflective

signs,

and

fire

extinguisher

Posture:

Prolonged

sitting;

frequent

standing

and

twisting;

occasional

kneeling/squatting,

bending,

stooping,

and

pushing/pulling

Motion:

Repetitive

hand

motions;

frequent

keyboarding

and

use

of

mouse;

prolonged

driving;

moderate

walking,

climbing

stairs,

grasping/squeezing,

wrist

flexion/extension,

and

reaching

Lifting:

Limited

light

lifting

and

carrying

(less

than

15

pounds)

on

a

daily

basis

Environment:

Frequent

exposure

to

extreme

hot

and

cold

temperatures,

noise,

and

vehicle

fumes;

work

early

shift;

may

work

irregular

and

prolonged

hours

Mental

Demands:

Maintain

emotional

control

under

stress

This

document

describes

the

general

purpose

and

responsibilities

assigned

to

this

job

and

is

not

an

exhaustive

list

of

all

responsibilities

and

duties

that

may

be

assigned

or

skills

that

may

be

required.

Reviewed

by

Date

Received

by

Date