Dispensary Technician 1

Salary Grade

Case Western Reserve University is committed to providing a transparent estimate of the salary for this position at the time of its posting. The starting wage rate is $16.97 per hour, depending on qualifications, experience, department budgets, and industry data.

Employees receive more than just a paycheck. University employees enjoy a comprehensive benefits package that includes excellent healthcare, retirement plans, tuition assistance, paid time off, and a winter recess.

Job Description

POSITION OBJECTIVE

Working under moderate supervision, the Dispensary Technician 1 will provide in a professional manner the supply and equipment sterilization for all dental clinics/graduate clinics. The dispensary technician wearing the correct and provided Personal Protective Equipment (PPE) will receive, process, sterilize and distribute all instruments as needed in the dental clinics. The dispensary staff is responsible for the distribution or storage of hand pieces, instruments, dental materials, and personal protective equipment on a daily basis.

ESSENTIAL FUNCTIONS

• Monitor and log biological assurance test on sterilizers for sterility on a daily basis. Monitor and log daily testing on ultrasonic and washers daily. Monitor solutions used in washers, ultrasonic, decontamination sink and cart washer daily. Notify supervisor of instrument cleaning or sterilization malfunctions. Receive, clean, sterilize and dispense all instruments and devices associated with all clinics as directed. Decontaminate, ultrasonic/power wash cassettes, instruments and equipment as outlined in their respective manufacturer¿s instructions for use. Perform weekly, biweekly and monthly cleaning on sterilization equipment as described in the department manual. Sort sets of instruments and check for loss or breakage and report to supervisor. Follow infection control procedures regarding wrapping and sterilization of instruments, cassettes, and equipment. After sterilization, remove items from sterilizer and move them to cart for delivery to correct dispensary or storage area. Follow safety procedures including wearing the provided PPE to ensure personal safety, as well as the safety of others. (35%)
• Receive and process instruments used in the dental clinics. Collect cart(s) from sterilization with instruments, cassettes and handpieces to take to the dispensaries. Distribute/scan materials, cassettes and handpieces out by appropriate ID. Collect ¿dirty¿ instruments, cassettes and materials; scan in instruments, cassettes and personally place in cart. Transport carts of instruments, cassettes, and handpieces to sterilization. Properly clean any materials according to manufacturer¿s instructions and return to the dispensary. (35%)
• Daily stocking of the dispensaries, sterilization area and student storage areas with the appropriate materials. Stock the student lab with gypsums and lab boxes. Review inventory in storage areas. Assess what supplies need to be ordered and inform supervisor. (20%)

NONESSENTIAL FUNCTIONS

• Distribute in-house clean lab coats to the students, faculty, and staff. Monitor and notify your supervisor when gowns/ coats are not being processed on a timely basis to ensure coats and gowns are available daily. (5%)
• Inventory; notify supervisor of items that need to be ordered for both the dispensaries and sterilization. (5%)
• Maintain cleanliness of dispensary area, including washing shelves, dust mopping floor and maintaining sterilization equipment in a clean presentable appearance. (<1%)
• Deliver packages from the dock to storage areas or individual specialty clinics. (<1%)
• Perform other duties as requested by supervisor. (<1%)

CONTACTS

Department: Heavy daily contact with faculty and staff while dispensing and receiving dental equipment and materials.

University: Minimal contact expected.

External: Daily contact with numerous outside vendors, volunteer faculty and staff to exchange information.

Students: Heavy daily contact with students while dispensing and receiving dental equipment and materials.

SUPERVISORY RESPONSIBILITIES

No direct supervisory responsibility.

QUALIFICATIONS

Experience: Previous dental experience and/or sterilization training preferred but not required.

Education: High school education required.

REQUIRED SKILLS

• Ability to work effectively in a fast-paced environment and handle multiple tasks under pressure.
• Ability to deal with diverse groups of students and faculty. Ability to effectively interact with colleagues, supervisors and customers face to face.
• Strong organizational skills; must demonstrate attention to detail and accuracy in record keeping.
• Ability to demonstrate successful support, education, and advocacy for all students, aligned with the values, mission, and messaging of the university, while adhering to the staff policy on conflict of commitment and interest.
• Ability to meet consistent attendance.
• Willingness to learn and work with Artificial Intelligence (AI) tools and technologies.

WORKING CONDITIONS

Sterilizers can be hazardous. If proper procedures are not followed, steam can cause severe burns. The sterilization area is excessively warm because of sterilization equipment. On occasion, sharp tips of various instruments may protrude from cassettes and sterilization pouches. Employees must be very careful in handling or risk puncture wounds. Personal protective equipment (PPE) is required when appropriate. Employee must have Hepatitis vaccine. Closed-toed shoes are required. Crocs are not permitted.

Must be able to lift/unload boxes of merchandise weighing up to 45 pounds on a daily basis.

Working hours may be extended during scheduled Dental Boards.

EEO Statement

Case Western Reserve University is an equal opportunity employer. All applicants are protected under federal and state laws and university policy from discrimination based on race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, protected veteran status, disability, age and genetic information.

Reasonable Accommodations

Case Western Reserve University complies with the Americans with Disabilities Act regarding reasonable accommodations for applicants with disabilities. Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the CWRU Office of Equity at 216-368-3066 to request a reasonable accommodation. Determinations as to granting reasonable accommodations for any applicants will be made on a case-by-case basis.

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