District Manager - Ohio
District Manager - Ohio
Job Title: District Manager
Reports To: VP of Operations
FLSA Status: Exempt (Salaried)
Summary: The District Manager will be responsible for overseeing the operational and financial performance of multiple restaurant locations within the designated region. This role requires a skilled leader with the ability to enhance profitability, drive brand standards, develop teams, and foster a culture of excellence and community in service and hospitality.
Essential Duties and Responsibilities:
- Operational Oversight: Ensure the successful implementation and maintenance of operational standards across all restaurants in the region, including food quality, service standards, cleanliness, and adherence to health regulations.
- Financial Management: Monitor and analyze financial performance metrics, including sales, labor costs, and profit margins. Develop and implement strategies to improve financial outcomes and achieve budget targets.
- Team Leadership: Recruit, train, and mentor restaurant managers and team members. Foster a positive working environment that encourages team engagement and development.
- Performance Evaluation: Conduct regular performance reviews of restaurant managers, providing feedback and strategies for improvement. Assess restaurant operations and develop action plans to address any operational issues.
- Ongoing Training and Development: Drive results within the restaurant by working with GMs to identify training opportunities for all team members regularly
- Guest Experience: Ensure exceptional hospitality across all locations. Address guest feedback and complaints promptly and effectively. Take a proactive approach to hospitality standards and guidance.
- Strategic Planning: Collaborate with Executive Team to develop and execute business plans and initiatives for growth and market expansion in the region.
- Marketing and Promotions: Work with the marketing team to leverage local marketing efforts and promotional campaigns that drive traffic and increase brand awareness.
- Reporting: Prepare regular reports on operational performance, financial metrics, and compliance with corporate standards for the Executive Team.
- Safety and Security Compliance: Ensure all locations in the region are following safety protocol internally as well as managing any 3rd party Security vendor relationships
Experience and Requirements:
- 5+ years of experience in restaurant management, with at least 2 years in a multi-unit managerial role.
- Excellent leadership and team-building skills.
- Exceptional communication and interpersonal skills.
- Ability to work in a fast-paced, late-night environment and manage multiple priorities.
- Proficient in Microsoft Office Suite and restaurant management software.