District Manager

Job # 7jb6ndwgzfav1

Qualifications:

• 4+ years of multi-unit operations experience in one or more of the following: retail, restaurant, hotel, leasing, rental, or other customer service operation with responsibility for operating 10+ stores.
• An integrity-focused individual with excellent leadership, interpersonal, communication, and problem-solving skills.
• Bachelors degree preferred.
• Leadership
• Passion for hiring, developing, and retaining top talent to deliver legendary customer experiences.
• Solicits customer feedback and follows up on customer service issues.
• Partner effectively with team members and other leaders to achieve goals and successfully implement business initiatives. Serve as a resource to provide expertise on various operational and customer-related items.
• Grow a portfolio of successful stores by learning the market and developing and executing district-level strategies to achieve goals specific to each stores unique strengths and opportunities.

  Essential Duties:

• Management of rental rates, discounts, Customer Protection Plan, and other income sources.
• Watch controllable expenses to provide the highest R.O.I. for each store.
• Performs semi-annual audits and facility checklists, submits findings to division office, and ensures follow-up on any necessary action.
• Utilizes management information tools and analyzes financial reports / P&L; addresses trends and issues in district performance.
• Access external resources to support district-wide operations and to execute district and regional initiatives such as human resources, revenue management, procurement, finance, and marketing.

  Screening Questions

• 1
• How would you describe your management style?
• 2
• What do you enjoy most about being a District Manager?
• 3
• Please give an example of how you handled a situation that involved someone that was struggling.
• 4
• Please give an example of how you developed someone and what that looked like from start to finish.
• 5 -How have you used the P&L or other metrics to help your teams be successful?
• Interview Steps
• 1
• Recruiter Phone Screen (15 30 minutes)
• 2
• Division Vice President Interview Microsoft Teams (30 minutes)
• 3
• Sr District Manager Microsoft Teams (30 minutes)
• 4
• Employee Experience Manager Microsoft Teams (30 Minutes)
• 5 -Division Learning Manager
• Microsoft Teams (30 Minutes)
• 6
• Market Assessment + Behavioral Assessments
• 7
• Peer Division Vice President Microsoft Teams (30 Minutes)
• 8
• SVP Operations Microsoft Teams (45 Minutes)