District Manager

About Us

Wingstop's best flavor is our people. If you are looking for a career and not just a job, you are in the right place! Our goal is to assemble a team of exceptional individuals and nurture their personal and professional development. At Wingstop, we cultivate an atmosphere that promotes our team members' sense of well-being while providing outstanding service. Our team members work together to guarantee that every guest has a positive, memorable experience. We are seeking devoted individuals who are enthusiastic about food and hospitality, just like us.

About The Role

As a key player within our organization, you will work closely with Managing Partners, Operating Partners, and the Home Office to ensure the operational success of our restaurants. You will serve as the champion of hospitality, embodying and promoting Wingstop's culture and vision at all times. Your role involves directing and holding management, service, and production teams accountable for delivering excellence in both service and operations. Additionally, you will be instrumental in developing and training General Managers to become effective leaders who can in turn nurture their own teams.

Essential Duties & Responsibilities:

• Work directly with the VP of Operations and the rest of the Home Office Team to ensure operational success across all restaurants.

• Direct and hold management, service, and production teams accountable for excellence in service and operations.

• Develop and train General Managers to become effective leaders capable of developing their own teams.

• Ensure adherence to Wingstop's procedures, policies, and specifications to maintain the highest quality food standards.

• Lead the hiring, coaching, and direction of General Managers, Assistant Managers, and all other restaurant-level employees.

• Conduct regular inspections of restaurants to ensure brand standards are met and maintain DOH 'A' grade for health inspections.

• Conduct financial and performance analysis of each location and implement plans to achieve financial targets.

• Manage restaurant budgets, focusing on sales growth and reducing prime costs.

• Respond to immediate customer service needs and implement best practices in cooperation with restaurant management teams.

• Oversee the preparation, setup, hiring, training, and ongoing operation of new locations.

• Drive employee development initiatives to reduce turnover and foster a positive culture.

• Create and execute agendas for weekly General Manager meetings.