District Sales Operations

We take care of our employees, and they take care of our customers!

Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Our Mission

We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they''re chances to grow, do what you love and build a career with us!

Scope of Position

Using strong communication skills and deadline management, Sales Operations will effectively collaborate with a variety of people and job functions, accomplishing tasks of moderate to high complexity and scope, and have the ability to perform in a challenging and fast-paced environment. The District Sales Operations role supports all Business Development efforts in the district.

Reports to District Sales Manager

Key Deliverables

Sales Support

• Support and attend weekly district sales meetings
• Manage and distribute sales leads
• Organize Sales training sessions for your district
• Manage company visitors and arrange meeting schedules with sales team

Customer Retention and Development

• Work hand-in-hand with the account management team to manage and execute various internal processes to ensure the customer''s service expectations are met
• Examples for such processes are shipment racking, quoting, and customer business reviews

Reporting

• Deliver reporting on a frequent basis to support sales initiatives and data integrity
• Provide and manage reporting and visibility tools to the customer
• Local expert and advocate of Sales Enablement tools

Bids

• Facilitate bid organization and responses for region's bid owners (Executive summaries, qualitative responses, formatting, deadline management, accuracy of response, etc.)
• Local expert on bid management and facilitation

Events

• Coordinate and deliver customer-facing district events for the Business Development teams
• Analyze and deliver survey responses

Marketing

• Local expert and advocate of templates and branding guidelines
• Support local marketing needs
• Coordinate and deliver Targeted Marketing Campaign and Regional Newsletter emails alongside Regional Sales Operations

Personal Growth

• Attend training and development sessions to understand the requirements of Sales and Sales Operations
• Work closely with Regional Sales Operations and GEO Sales Operations
• Take on additional assignments, as required, in support of Business Development in the district/region
• Must be proficient in Microsoft Office Suite - PowerPoint, Word, Excel, Outlook, etc.
• The ability to work off-site for local events
• The ability to travel for trainings
• Strong problem solving, organizational, and interpersonal skills
• Ability to work productively both individually and in a team environment
• Sense of urgency for goal achievement
• Strong grammar and writing skills
• Self-motivated with ability to work in a fast paced and constantly changing environment
• Strong rapport and relationship building focused
• Empowered to make quick decisions in response to changing conditions
• Influences others to action
• Timeliness and accountability for results
• Attention to detail
• Strong communication and public speaking skills
• Fluent in English

Expeditors offers excellent benefits:

• Paid Vacation, Holiday, Sick Time
• Health Plan: Medical
• Life Insurance
• Employee Stock Purchase Plan
• Training and Personnel Development Program
• Growth opportunities within the company
• Employee Referral Program Bonus