District Service Manager Opportunity in South Plainfield, NJ

Talon Recruiting has partnered with a leading Heavy Equipment dealership. We are in search of a District Service Manager in NY or NJ. The Service Manager will oversee the service department operations across multiple locations. Daily duties include, but are not limited to:*Establish, implementation and adherence to company-wide best practices for service department.*Implement and maintain a culture of customer intimacy and satisfaction; develop measures to promote and measure adherence to guidelines amongst staff.*Develop and maintain all Service Organization metrics (estimates, budgets, work-orders, utilization rates, cost analysis, billable hours, technician hours, shop work status and backlog), and provide all documentation needed to report KPI's as requested from Director of Service.*Initiate procedures and leadership practices to create a business environment for participative management.*Supervise training and development of the service organization team.*Monitor employee performance, complete evaluations as required and make appropriate recommendations for changes as required.*Travel to customer site and locations within area of responsibility as required Compensation and Benefits:*Very competitive Salary and Bonus *401(k)*Truck*Medical, dental and life insurance.*Paid time off including vacation, sick days and holidays.