District Services Support Specialist

Job Title: District Services Support Specialist

Department: Administration

Reports To: Senior Director of Strategic Planning & Marketing

Job Classification: Non-Exempt

Location: District Services, Marshalltown, IA

Summary: The purpose of this position is to provide high-level administrative and operational support to ensure the efficient and effective operation of District Services departments, including Administration, Information Technology, and Financial Services. The role manages confidential and time‑sensitive materials, coordinates meetings and events, and handles a wide range of administrative functions such as purchasing, reconciliations, inventory management, and correspondence. In addition to daily administrative responsibilities, the position provides project support for both the Senior Director of Strategic Planning & Marketing and the CIO. This includes gathering, reviewing, and organizing information from multiple sources and systems, preparing inventories and reports, and supporting with technology‑related and district‑wide projects and initiatives that require accuracy, independent judgement, follow‑through, and the ability to work independently across shifting priorities.

Job Responsibilities:

• Provides high-level administrative and operational support to the Senior Director of Strategic Planning & Marketing and Board Secretary across a broad range of district-level responsibilities and initiatives. Independently coordinates administrative processes, including purchasing, financial reconciliations, reporting, correspondence, recordkeeping, scheduling, and preparation of materials. Supports Board activities through the preparation, organization, maintenance, and coordination of Board-related documents and records and serves as the backup to the Board Secretary. Provides project and administrative support for strategic planning, marketing, and other district-wide initiatives, including gathering and organizing information, preparing reports and materials, monitoring deadlines and follow-up activities, and coordinating with employees and departments across the District.
• Provides administrative and operational support to the CIO and IT Department across a broad range of technology-related responsibilities and initiatives. Independently coordinates administrative processes, including purchasing, financial reconciliations, correspondence, recordkeeping, and preparation of materials. Maintains IT documentation, communications, training materials, and technology inventory records. Provides project and administrative support for IT initiatives, including gathering, reviewing, and organizing information from device management tools, application administration platforms, and other systems to support inventory management, compliance reviews, and operational reporting. Assists with developing repeatable processes and automated reports to monitor software installations, licensing, update and patch status, and other operational needs. Supports project planning and follow-up by preparing documentation, summaries, and status updates, monitoring deadlines, and coordinating with employees and departments across the District.
• Assists Financial Services with the weekly accounts payable process including matching invoices to purchase orders and checks and filing and maintaining accounts payable records.
• Assists other District Services staff as needed.
• Works and communicates professionally with others in a timely manner. Performs in a manner which benefits student learning.
• Supports the overall success of the District by performing other duties as assigned.

Education and Experience: Completion of an Associate's degree is required. BA preferred.

Abilities: This position requires strong organizational and interpersonal skills, attention to detail, technical aptitude, the ability to problem solve, and the ability to work in an environment of shifting priorities and frequent interruptions. Along with these general characteristics, the position requires experience with Microsoft Office 365, along with other software and applications used as part of daily operations. The Administrative Assistant must be familiar with the unique needs of higher education, understand the systems used, and be familiar with the daily processes and procedures of the District.

Base Wage: $17.13 - $22.84 per hour - actual salary will be based on experience and education.

Benefit Information: This position offers a full benefit package including health, dental, vision, life insurance, long-term disability, retirement plan, vacation, sick and staff development opportunities.

Note: Must be legally eligible to work in the United States without employer sponsorship.

Iowa Valley Community College District does not discriminate in its programs, activities, or employment on the basis of race, color, national origin, sex, disability, age, sexual orientation, gender identity, creed, religion, actual or potential family, parental or marital status, or other protected classes. If you have questions or complaints related to compliance with this policy, please contact the District Equity Coordinator, 3702 S. Center Street, Marshalltown, IA 50158, 641-844-5523, Equity@iavalley.edu.