Document Controller – Quality & Manufacturing

Location: Worcester, MA 01605
Pay Rate: $30.00 per hour
Schedule: 1st Shift – 7:00 AM to 4:00 PM
Hours: 40 hours per week, 1-hour lunch
Employment Type: W-2 Temporary Contract
Work Arrangement: Onsite
Open Positions: 1

Position Overview

We are seeking an experienced, highly organized Document Controller to support the Quality Department at Saint-Gobain's manufacturing facility in Worcester, MA.

This position is responsible for managing and maintaining controlled company documentation to ensure accuracy, proper version control, accessibility, confidentiality, and compliance with established quality standards and internal procedures.

The Document Controller will oversee document creation, revisions, approvals, distribution, retention, and archival processes while supporting quality management systems, regulatory compliance, and internal and external audits.

The ideal candidate has 2–5 years of document control, records management, quality systems, or related administrative experience, strong Microsoft Office skills, and a working understanding of ISO 9001 standards.

Because this is a temporary project assignment, we are seeking someone who can quickly become productive with minimal training.

Key Responsibilities

Document Control & Management

• Maintain controlled documentation, including policies, procedures, work instructions, specifications, technical documents, and forms.

• Coordinate document creation, review, approval, distribution, revision, and archival processes.

• Track document revisions and maintain accurate version-control records.

• Ensure only current, approved documentation is available for operational use.

• Remove obsolete documents from circulation and maintain archived records according to established retention requirements.

• Organize electronic and physical documentation to ensure accuracy, accessibility, and efficient retrieval.

• Maintain document control systems and ensure compliance with established procedures.

Quality Management & ISO Compliance

• Support document control activities in accordance with ISO 9001 quality management standards and applicable company requirements.

• Ensure documentation practices align with internal quality procedures, customer requirements, and regulatory guidelines.

• Assist with internal and external quality audits by locating, organizing, and providing requested documentation.

• Monitor compliance with document control procedures and identify opportunities for improvement.

• Support the Quality Department in maintaining accurate, current, and audit-ready documentation.

Records Management & Administration

• Maintain organized electronic and physical records retention systems.

• Perform periodic document and records reviews to ensure accuracy and compliance.

• Update document registers, tracking logs, and administrative records.

• Prepare, format, review, and maintain documents using Microsoft Word, Excel, PowerPoint, and Outlook.

• Support electronic document management systems, including SharePoint or similar platforms.

• Ensure confidential or sensitive documentation is handled appropriately.

Cross-Functional Coordination

• Collaborate with Engineering, Quality, Operations, Environmental Health & Safety (EHS), and other departments to maintain accurate documentation.

• Coordinate document updates, approval workflows, and distribution with appropriate stakeholders.

• Assist document owners with formatting, revisions, routing, and document-control requirements.

• Communicate effectively with employees and management regarding document status, revisions, and procedures.

• Provide guidance and training to employees on document-control practices and systems.

Process Improvement & Reporting

• Identify opportunities to improve document organization, accessibility, and control processes.

• Support implementation, maintenance, and improvement of electronic document management systems.

• Develop and maintain document-control reports, tracking metrics, and status updates.

• Assist with initiatives designed to improve documentation accuracy, compliance, and operational efficiency.

Required Qualifications

• High school diploma or GED required.

• 2–5 years of experience in document control, records management, quality systems, or related administrative work.

• Working knowledge of ISO 9001 quality management standards.

• Intermediate proficiency with Microsoft Office, including Word, Excel, PowerPoint, and Outlook.

• Strong document organization, filing, tracking, and version-control skills.

• Excellent attention to detail and accuracy.

• Strong written and verbal communication skills, including the ability to prepare clear, professional documentation.

• Ability to manage multiple assignments, prioritize responsibilities, and meet deadlines.

• Ability to follow established document-control procedures and maintain confidentiality.

• Ability to work independently with minimal supervision and collaborate with multiple departments.

Preferred Qualifications

• Associate's degree in Business Administration, Quality Management, Engineering Technology, or a related field.

• Previous document control experience in a manufacturing or regulated environment.

• Experience working within an ISO 9001-certified organization.

• Familiarity with ISO 9001, IATF, FDA, or other quality management systems.

• Experience using SharePoint, electronic document management systems (EDMS), or similar document-control platforms.

• Experience supporting quality audits, controlled documentation, and compliance activities.

• Familiarity with engineering documentation, technical specifications, manufacturing work instructions, and quality procedures.

Physical & Work Environment Requirements

• Ability to sit for extended periods while working on a computer.

• Ability to occasionally lift and move files or records weighing up to 25 pounds.

• Ability to move throughout the manufacturing facility when collecting or distributing documentation.

• Comfortable working onsite in an office environment supporting manufacturing and quality operations.