Document Coordinator

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Progressive is dedicated to helping employees move forward and live fully in their careers. Your journey has already begun. Apply today and take the first step to Destination: Progress.

As a document coordinator on the Progressive home cash management team, you'll receive incoming mail and prepare it for distribution and processing. Using various computer-based systems and software, you'll distribute the mail through sorting, batching, scanning, and data entry. In this role, you'll research missing information on policy-related documents, such as state forms, ID cards, verification of insurance, and more. Additionally, you'll process requests from our contact center employees, receive incoming mail for processing, and prepare documents for scanning.

This position will require you to report into our St. Petersburg, Florida office location at 2 ASI Way N, St. Petersburg, FL 33702.

Minimum qualifications

• A minimum of 1 year work experience.
• Or a High School diploma/GED equivalent or higher.

Preferred skills

• A minimum of one year of experience in a data entry based role.
• Proficient in Microsoft Word, Excel, Teams.
• Timeliness, accuracy, attention to detail, and precise documentation.
• Ability to work in a team environment.

Schedule: Monday-Friday, 7:00am-4:30pm

Compensation

• $15.00-$18.27/hour
• Gainshare annual cash incentive payment up to 16% of your eligible earnings, based on company performance.

Benefits

• 401(k) with dollar-for-dollar company match up to 6%.
• Medical, dental & vision, including free preventative care.
• Wellness & mental health programs.
• Health care flexible spending accounts, health savings accounts, & life insurance.
• Paid time off including volunteer time off.
• Paid & unpaid sick leave where applicable, as well as short & long-term disability.
• Parental & family leave; military leave & pay.
• Diverse, inclusive & welcoming culture with Employee Resource Groups.
• Career development & tuition assistance.

The physical requirements and working conditions listed below are representative of those required on the job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties and responsibilities.

• May require lifting < 15 lbs.

Energage recognizes Progressive as a 2026 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership.

Equal Opportunity Employer

Applicants must be authorized to work for any employer in the U.S. without the need or potential need, of current or future sponsorship for employment. Progressive does not hire candidates with (e.g., F-1 CPT, OPT, or STEM OPT, H-1B, O-1, E-3, TN) statuses for this role.

For ideas about how you might be able to protect yourself from job scams, visit our scam-awareness page at careers.progressive.com/pages/how-we-hire-faq-job-scams/

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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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