Domestic 3PL Specialist

Key Responsibilities:

• Build and maintain relationships with domestic 3PL partners.
• Conduct regular meetings and business reviews to monitor performance.
• Enforce KPI compliance, especially OTIF, and address bottlenecks.
• Communicate volume changes and ensure alignment with business needs.
• Negotiate pricing improvements to optimize costs.
• Collaborate with internal teams to streamline operations.
• Communicate, track, and escalate operational constraints or issues that need quick resolution.

Required Qualifications:

• 3+ years of experience in fulfillment operations or 3PL warehouse management.
• Strong negotiation and relationship management skills.
• Excellent communication, organization, and task management.
• Expert problem solving; finding root causes of issues/constraints and drives resolutions.
• Learns warehouse portals and ERP systems quickly and thoroughly.
• Proficient in Excel, with the ability to analyze spreadsheets to identify fulfillment and KPI metrics.

Desired Qualifications:

• Bachelor's degree in Supply Chain Management, Business Administration, or related field.
• Project management experience.
• Acumatica experience.
• Analytics experience.