Domestic Inventory Control Supervisor

The Inventory Control Supervisor oversees inventory accuracy, reconciliation, and operational performance across Trove Brands' domestic third-party logistics (3PL) network. This role leads and develops a team of Inventory Control Coordinators while ensuring accurate inventory records, efficient product movement, and timely resolution of discrepancies. Working closely with Logistics, Imports, Finance, Sales, and external 3PL partners, you will identify operational risks, improve processes, and maintain inventory readiness to support business needs. The ideal candidate is a proactive, detail-oriented leader with strong analytical skills and a commitment to operational excellence.

Key Responsibilities:

• Lead, coach, and develop a team of Inventory Control Coordinators, ensuring accountability, efficiency, and consistent performance.
• Oversee inventory reconciliations between internal ERP systems and 3PL warehouse management systems to maintain inventory accuracy.
• Investigate and resolve inventory discrepancies, including shortages, overages, damages, and receiving errors.
• Monitor inbound shipments, inventory transfers, and receiving activities to ensure accurate and timely inventory movement.
• Oversee cycle counts, inventory audits, and adjustments to maintain accuracy and minimize inventory loss.
• Collaborate with internal departments and external 3PL partners to resolve operational challenges and maintain product availability.
• Identify opportunities to improve inventory processes, reporting, and standard operating procedures (SOPs).
• Track inventory performance metrics, communicate potential risks, and provide recommendations to leadership.

Required Qualifications:

• 3-5 years of experience in inventory control, supply chain, warehouse operations, logistics, or a related field.
• Experience leading teams, coordinating operational workflows, or demonstrating strong leadership capabilities.
• Strong understanding of inventory management, reconciliation processes, and warehouse operations.
• Experience working with ERP and/or Warehouse Management Systems (WMS).
• Proficiency in Microsoft Excel, including data analysis, reporting, and reconciliation.
• Strong analytical, problem-solving, and organizational skills with the ability to manage multiple priorities.
• Excellent communication skills and ability to collaborate with internal teams and external partners.
• Demonstrated ability to take ownership of challenges, drive accountability, and resolve operational issues.

Desired Qualifications:

• Bachelor's degree in Supply Chain Management, Business Administration, Operations Management, or a related field.
• Previous supervisory or people management experience.
• Experience managing inventory across multiple third-party logistics (3PL) providers.
• Familiarity with Acumatica ERP or similar systems.
• Experience with inventory audits, cycle counting, and inventory discrepancy investigations.
• Experience developing SOPs, performance reporting, and process improvement initiatives.
• Familiarity with Power BI or similar reporting and analytics tools.