Ganahl Lumber is seeking a motivated Inside Sales Representative with strong door and window product knowledge to drive residential walk-in business and deliver exceptional customer experiences right at the counter.In this role, you’ll be the first point of contact for homeowners, contractors, and remodelers walking through our doors. You’ll use a consultative approach to understand their needs, recommend the right solutions, and turn walk-in traffic into loyal, repeat customers. If you thrive in a fast-paced retail environment, enjoy building relationships face-to-face, and have a passion for helping people improve their homes, this is a great opportunity to grow your sales career with strong earning potential.Key Responsibilities & What Success Looks Like:
Greet and engage residential walk-in customers with hospitality and a customer-first mindset
Conduct consultative sales conversations to identify needs and recommend doors, windows, and related products that best fit their project
Accurately and efficiently write quotes, process orders, and manage follow-up to ensure smooth handoff to installation or delivery
Build long-term relationships with walk-in customers, converting one-time buyers into loyal accounts
Collaborate closely with Outside Sales, management, and the operations team to provide seamless customer experiences
Stay current on product knowledge, industry trends (energy efficiency, modern designs, smart-home options, etc.), and promotions
Requirements:
Prior experience in door and window sales or a related building products industry
Consultative selling style with a genuine customer-experience-first mentality
Excellent communication, organizational, and interpersonal skills
Detail-oriented with the ability to process information quickly and accurately
Self-motivated and energetic, with a track record of hitting sales goals
Comfortable working in a team environment and contributing to a positive store culture
Strong people skills that translate into lasting customer relationships
What We Offer:
Competitive pay with excellent earning potential
Full benefits package
Comprehensive product training and ongoing support
Opportunity to grow within a company that values integrity, teamwork, and doing what we say we’ll do
A supportive, high-performing team environment backed by strong operations and outside sales partners
This role is ideal for someone who enjoys the energy of direct customer interaction and wants to make a real impact on residential projects while building a rewarding career in the building products industry.
This job description is not an exhaustive list of all functions that the employee may be required to perform, and the employee may be required to perform additional functions. Additionally, Ganahl Lumber Company reserves the right to revise the job description at any time. All active employees must be able to satisfactorily perform the essential functions of the position and that, if requested, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Your employment with Ganahl Lumber Company is at will. Nothing in this job description shall be interpreted to be in conflict with or to eliminate or modify in any way, the at-will employment status of the Ganahl Lumber Company employees.
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Numbers & Facts
Location
Baldwin Park, CA
Skills
Communication Skillsunmatched
Constructionunmatched
Consultative Salesunmatched
Customer Conversionunmatched
Customer Experienceunmatched
Customer Relationsunmatched
Detail Orientedunmatched
Energy Efficiencyunmatched
Field Salesunmatched
Industry/Trade Analysisunmatched
Inside Salesunmatched
Interpersonal Skillsunmatched
Needs Assessmentunmatched
Order Processingunmatched
Organizational Skillsunmatched
Partner Salesunmatched
Problem Solving Skillsunmatched
Product Developmentunmatched
Residential Constructionunmatched
Retailunmatched
Revenue Growthunmatched
Salesunmatched
Smart Homesunmatched
Team Playerunmatched
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