Doorman

We are seeking engaging, energetic, friendly, and professional individuals to provide outstanding service for our residents and guests in our luxury residential high-rises. The ideal candidate is passionate about providing exceptional hospitality and guest experiences.

Position Requirements

• Excellent verbal communication skills
  
• Strong situational awareness and problem-solving abilities
  
• Takes pride and ownership in the position and property
  
• Ability to respond promptly and courteously to residents’ and guests’ needs
  
• Minimum two years of hospitality, customer service, or front-facing service experience
  
• Outstanding interpersonal skills and a naturally welcoming demeanor
  
• Organized, proactive, productive, and self-motivated with a positive attitude
  
• Neat, polished, and professionally groomed appearance
  
• Ability to think clearly, remain composed, and make quick decisions under pressure
  

Main Responsibilities

• Warmly greet and open doors for residents, guests, and visitors
  
• Provide a seamless arrival and departure experience, offering assistance with bags, packages, umbrellas, and curbside needs
  
• Maintain a strong presence at the front entry and ensure the lobby entrance remains clean, orderly, and welcoming
  
• Monitor front entry activity to support resident safety and building security
  
• Manage vehicle and pedestrian flow at the front drive; assist with rideshare, deliveries, and authorized vendor access
  
• Communicate professionally in person and via radio or phone
  
• Coordinate with the concierge and management team to support building operations
  
• Assist with package handling and deliveries as needed
  
• Provide directions, local information, and general assistance with a polished, guest-focused demeanor
  
• Maintain confidentiality and uphold all building standards
  
• Must be able to work a flexible schedule including nights, weekends, and holidays
  
  
  
•   Able to work outdoors, in heat and cold weather.
  

Experience Requirements

• Background in hospitality, customer service, luxury retail, or related front-facing roles
  
• Proven experience delivering exceptional guest service