Doorperson/Concierge

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Be the First Smile They See

We’re looking for a dependable, courteous, and professional Doorperson to welcome residents and guests, keep our entryway clear and safe, and support the front desk team. This role is all about creating a warm first impression while staying alert and helpful. If you take pride in your appearance, love helping people, and enjoy being part of a strong team, this could be the role for you.

Schedule:

Monday | 3:00PM-11:00PM

Tuesday and Wednesday | 11:00PM-7:00AM

Saturday and Sunday | 7:00AM-3:00PM

Thursday and Friday | OFF

Compensation:

$22.35 / HR

Plus Local 1 Union Benefits

What You’ll Do:

Warm Welcomes & Professional Presence

• Greet residents and guests with courtesy and respect

• Open doors and assist with entry/exit as needed

• Monitor arrivals and departures and help keep the lobby calm and orderly

Safety & Cleanliness

• Keep the entry area clear of snow, debris, and unauthorized individuals

• Dust or mop the lobby and wipe down windows when needed

• Alert management about any safety concerns or incidents

Resident & Guest Support

• Hail taxis or assist with car doors when requested

• Help the concierge sign in deliveries, announce guests, and hand out packages

• Step in for the concierge during breaks or absences

Team Communication

• Report any incidents by completing proper documentation

• Stay in regular communication with the Property Manager

• Maintain a professional appearance and positive attitude throughout the shift

#ILresiservices

#RMC

What You Bring:

• A passion for excellent service and a composed, professional attitude

• Experience 1-3 years in hospitality, customer service, or luxury properties is a plus

• Comfort using basic digital tools (logging systems, CRM platforms, Emails, MS Office tools etc.)

• Ability to lift to 50 lbs and stand for long periods

• High school diploma or equivalent

Why You'll Love It Here:                                                            

• Financial wellness perks to set you up for success - such as 401(k), FSA & HSA, employer-paid life and AD&D insurance; paid leave & disability programs.
• Mental health resources, such as counseling, are available to our team members.
• Fertility benefits – such as surrogacy, adoption assistance and more!
• Paid time off to volunteer and we will match your charitable donations! We are a passionate team making real impact on the world!
• Grow with us – learning & training programs; tuition & certification reimbursement; internal advancement opportunities are available.…and so much more!

#RMC