Guest Service Agent - Homewood Suites by Hilton, Schaumburg Paycor Hospitality LLCGuest Service Agent - Homewood Suites by Hilton, SchaumburgSchaumburg, IL$16–$17 / hourFull timeThis position is responsible for efficiently checking guests in and out of the hotel, managing phone calls, and addressing customer inquiries, all while creating a welcoming atmosphere for every guest. If you are a friendly, organized individual with a passion for customer service and a desire to create memorable experiences for guests, we invite you to apply for the Front Desk Agent position.
Guest Service Agent Home2 Suites Chicago River NorthGuest Service AgentChicago, ILRequires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.
Guest Service Agent SpringHill Suites Chicago Southwest at Burr Ridge/HinsdaleGuest Service AgentBurr Ridge, IllinoisFull timeRequires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.
Guest Services Agent Study HotelsGuest Services AgentChicago, ILRegularly calculates and posts charges, receipts, cash payments, and other forms of credit using accurate, proper cash handling methods and established procedures to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records. The 167-room hotel features areas of discovery and connection for purposeful guest interaction, including custom writing desks complete with postcards to encourage guests to connect with family and friends postage free.
Guest Service Agent Kimpton HotelsGuest Service AgentChicago, ILOpen, secure, and balance out daily shift bank which involves counting and verifying cash, check, and credit card transactions occurring while on duty. The Guest Service Agent is responsible for registration and check-out, PBX operations, mail and message service all the while providing outstanding service to our guests along the way.
Guest Service Agent SpringHill Suites Chicago Elmhurst/Oakbrook AreaGuest Service AgentElmhurst, ILRequires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.
Guest Services Agent Highgate Hotels LPGuest Services AgentChicago, ILHighgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen.
Guest Service Agent (PM Part time) - Embassy Suites by Hilton Chicago Downtown Magnificent Mile Hilton Worldwide Holdings IncGuest Service Agent (PM Part time) - Embassy Suites by Hilton Chicago Downtown Magnificent MileChicago, ILHere''s what you''ll do during a typical day: Deliver a warm welcome: Greet guests upon arrival and complete the check-in process, including verifying details, assigning rooms, issuing keys, and providing welcome materials or bell service assistance. As a Guest Service Agent, you're not just ensuring a seamless check-in and check-out process - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Guest Service Agent - Embassy Suites by Hilton Chicago Downtown Magnificent Mile Hilton Worldwide Holdings IncGuest Service Agent - Embassy Suites by Hilton Chicago Downtown Magnificent MileChicago, ILHere''s what you''ll do during a typical day: Deliver a warm welcome: Greet guests upon arrival and complete the check-in process, including verifying details, assigning rooms, issuing keys, and providing welcome materials or bell service assistance. As a Guest Service Agent, you're not just ensuring a seamless check-in and check-out process - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
NewGuest Service Agent - Palmer House Hilton Hilton Worldwide Holdings IncGuest Service Agent - Palmer House HiltonChicago, ILHere''s what you''ll do during a typical day: Deliver a warm welcome: Greet guests upon arrival and complete the check-in process, including verifying details, assigning rooms, issuing keys, and providing welcome materials or bell service assistance. As a Guest Service Agent, you're not just ensuring a seamless check-in and check-out process - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
NewGuest Service Agent - the Drake Hotel Hilton Worldwide Holdings IncGuest Service Agent - the Drake HotelChicago, ILHere''s what you''ll do during a typical day: Deliver a warm welcome: Greet guests upon arrival and complete the check-in process, including verifying details, assigning rooms, issuing keys, and providing welcome materials or bell service assistance. As a Guest Service Agent, you're not just ensuring a seamless check-in and check-out process - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Guest Service Agent HHM HospitalityGuest Service AgentChicago, ILRequires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.
P/T Guest Agent/Front Desk - Hyatt Regency Deerfield IL Blue Sky Hospitality SolutionsP/T Guest Agent/Front Desk - Hyatt Regency Deerfield ILDeerfield, ILMaintain complete knowledge at all times of all hotel features/services, hours of operation, room types, numbers, layout, decor, appointments and locations, room rates, special packages and promotions. The Guest Services Agent is responsible for assisting in the operation of the front desk and guest services ensuring 100% satisfaction from the moment a guest arrives at the hotel until they check out.
Guest Agent/Front Desk - Hyatt Regency Deerfield IL Blue Sky Hospitality SolutionsGuest Agent/Front Desk - Hyatt Regency Deerfield ILDeerfield, ILMaintain complete knowledge at all times of all hotel features/services, hours of operation, room types, numbers, layout, decor, appointments and locations, room rates, special packages and promotions. The Guest Services Agent is responsible for assisting in the operation of the front desk and guest services ensuring 100% satisfaction from the moment a guest arrives at the hotel until they check out.
Concierge Guest Services Kimpton HotelsConcierge Guest ServicesChicago, ILThe Concierge's expectations are to provide hotel guests and industry relations with information and support in a professional, gracious manner, and to perform Guest Service Agent duties as needed. Make reservations for guests in all facets of the hospitality industry: restaurants, airlines, car rentals, entertainment, movies, shows/plays, etc.
Guest Service Ambassador First LadyGuest Service AmbassadorChicago, IllinoisThe Guest Service Ambassador is responsible for welcoming and providing exceptional service to our guests and potential guests, in an aesthetically pleasing and functional outdoor space on the beautiful Chicago Riverwalk. First Lady is focused on building loyalty and value with its guests through great service, outstanding products, operational excellence and innovative leadership.
Product Owner, Guest Services Ulta Beauty IncProduct Owner, Guest ServicesBolingbrook, ILThey will manage dependencies with other team's functions through identifying, building, and managing strategic partnerships across the different teams while acting as a liaison between the delivery team and business, ensuring clear communication, and alignment. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label.
Front Desk Agent / Night Audit Hyatt Hotels CorpFront Desk Agent / Night AuditChicago, ILStrong knowledge of software applications is beneficial, especially Microsoft Office (Word, Excel, PowerPoint) and hotel-specific platforms (OnQ, Opera, Fosse, Lightspeed, HotSOS, GXP, BOB, Kipsu, Slack). Share Front Desk Agent / Night Audit on LinkedIn Tweet Front Desk Agent / Night Audit Share Front Desk Agent / Night Audit on Facebook Share Front Desk Agent / Night Audit via Email.
Product Owner, Guest Services Ulta Beauty, Inc.Product Owner, Guest ServicesBolingbrook, IllinoisThey will manage dependencies with other team’s functions through identifying, building, and managing strategic partnerships across the different teams while acting as a liaison between the delivery team and business, ensuring clear communication, and alignment. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty’s own private label.
Remote Customer Service Agent/Travel Booker Fran's ExploreMore TravelRemote Customer Service Agent/Travel BookerChicago, ILRemoteIn this role, you'll have the opportunity to design and book a wide range of travel experiences — including cruises, all-inclusive resorts, group and corporate travel, theme park adventures, sporting events, Disney vacations, and more. With access to industry-leading booking tools, exclusive pricing, and innovative lead-generation support, you’ll have everything you need to grow your client base and thrive in the travel industry.
LEAD CUSTOMER SERVICE AGENT Homewood Flossmoor Park DistrictLEAD CUSTOMER SERVICE AGENTHomewood, ILSupported the Membership and Customer Service Supervisor by contacting customers regarding outstanding balances, payment options and deadlines, accurately documenting all interactions, and maintaining confidentiality while delivering high-quality customer service. COGNITIVE SKILLS REQUIRED: Ability to provide exceptional customer service; make sound decisions; multitask effectively; solve problems; respond appropriately to emergencies; retain knowledge of Park District facilities, programs, and.
Remote Customer Service Agent/Travel Booker ExploreMore with FranRemote Customer Service Agent/Travel BookerChicago, ILRemoteIn this role, you'll have the opportunity to design and book a wide range of travel experiences — including cruises, all-inclusive resorts, group and corporate travel, theme park adventures, sporting events, Disney vacations, and more. With access to industry-leading booking tools, exclusive pricing, and innovative lead-generation support, you’ll have everything you need to grow your client base and thrive in the travel industry.
CUSTOMER SERVICE AGENT Homewood Flossmoor Park DistrictCUSTOMER SERVICE AGENTHomewood, ILSupport the Membership and Customer Service Supervisor by contacting customers regarding outstanding balances, payment options, and deadlines, accurately documenting all interactions, and maintaining confidentiality while delivering high-quality customer service. COGNITIVE SKILLS REQUIRED: Ability to provide great customer service, make decisions, multi-task, solve problems, handle emergencies, remember park district features, policies, and be able to relate them to members.
At Your Service Agent Marriott International IncAt Your Service AgentChicago, ILLog all guest requests or issues into computer, contact appropriate individual or department (e.g., Bellperson, Housekeeping), and follow up with guest to ensure their request has been resolved to their satisfaction. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension.
Front Desk Agent Sum Hospitality IncFront Desk AgentSchererville, IN$15–$16 / hourThe Front Desk Agent will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment.
Front Desk Agent - Soho House Chicago Soho House UK LtdFront Desk Agent - Soho House ChicagoChicago, ILPrimary point of initial contact for members, guests and staff and must ensure all visitors are welcomed with open arms and provided with top-notch service from the moment they enter a Soho House & Co property. Comfortable discussing Soho House amenities, room types, room descriptions, rates and availability as well as suggesting room preferences that increase revenue stream and elevate guest experience.
Front Desk Agent - Soho House Chicago Soho House & Co.Front Desk Agent - Soho House ChicagoChicago, ILPrimary point of initial contact for members, guests and staff and must ensure all visitors are welcomed with open arms and provided with top-notch service from the moment they enter a Soho House & Co property. Comfortable discussing Soho House amenities, room types, room descriptions, rates and availability as well as suggesting room preferences that increase revenue stream and elevate guest experience.
Front Desk Agent Sonesta Great Bay Beach Resort & CasinoFront Desk AgentChicago, IL$26–$27 / hourWe are an organization made up of people, thoughts and ideas - all working towards fulfilling our simple mission: To wow every guest, team member, partner & community we operate in by delivering quality, value & amazing hospitality. The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager.
Front Desk Agent - Experienced Best Western Northwest Indiana InnFront Desk Agent - ExperiencedHammond, IndianaFront Desk Agent Job Summary: Represents the hotel to the guest throughout all stages of the guest's stay by working with all hotel personnel to ensure every guest experiences superior customer care. Coordinates room status updates with the housekeeping department by notifying housekeeping of all check-outs, late check-outs, early check-ins, special requests, and part-day rooms.
Part-Time Front Desk Agent Crescent Hotels & Resorts LLCPart-Time Front Desk AgentDeerfield, IL$18 / hourPart timeGreet guests and complete the registration process, including entering and retrieving information in the system, confirming guest details and room rates, assigning rooms, coding electronic keys, promoting marketing programs, providing welcome packets, and ensuring guests know the location of their room. • Assist guests with check-out by ensuring rooms and services are accurately posted, using the point-of-sale system, handling cash, processing credit and debit cards, converting currency, making change, and processing gift certificates.
Front Desk Agent Millennium Hotels and ResortsFront Desk AgentChicago, IL$24–$26As the first and last point of contact, the Front Desk Agent sets the tone for the guest stay — managing arrivals and departures with warmth, discretion, and precision while serving leisure, business, VIP, and group guests in a fast‑paced, full‑service downtown hotel. The Millennium Knickerbocker Hotel Chicago, an iconic historic hotel located just off the Magnificent Mile, is seeking a polished, service‑driven Front Desk Agent to join our Guest Services team.
Front Desk Agent (Overnight) Accor SAFront Desk Agent (Overnight)Chicago, ILWith beautifully appointed, extraordinarily spacious guestrooms and spectacular suites, including 84 newly renovated rooms and Fairmont Gold Lounge, Fairmont Chicago, Millennium Park offers a superior and distinctive array of amenities and services, including seasonal pop-ups and luxury event space. Rising gracefully above Millennium Park and Chicago''s impressive lakefront, Fairmont Chicago, Millennium Park is a leader in Food & Beverage in the city, with the newly launched partnership with Richard Sandoval Hospitality for our multi-million dollar pan Latin restaurant and tequila bar, Toro.
Front Desk Agent Davidson Hospitality GroupFront Desk AgentChicago, Illinois$20–$21 / hourA trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.
Front Desk Agent - Full Time Davidson Hospitality GroupFront Desk Agent - Full TimeChicago, Illinois$24.98 / hourA trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.
FT Front Desk Agent Davidson Hospitality GroupFT Front Desk AgentChicago, Illinois$23–$23.20 / hourA trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.
Front Desk Agent Hilton Garden Inn Chicago Downtown RiverwalkFront Desk AgentChicago, IllinoisThis full-time position requires hotel front desk experience , a commitment to exceptional guest service , and the availability to work shifts between 12:00 PM and 11:00 PM , including weekends and holidays. We look forward to welcoming a new team member who shares our passion for service and hospitality excellence.
Front Desk Agent at Hilton Brand Hotel MATT 3 LLCFront Desk Agent at Hilton Brand HotelMATTESON, ILFull timeAt Hilton-branded hotels within the Garnet Hotels portfolio, we believe in warm hospitality, efficiency, and creating a seamless guest experience. We manage multiple properties across the U.S. and are currently seeking a reliable, friendly, and detail-oriented Front Desk Agent to join our team and represent the front line of guest service.
Part-Time Front Desk Agent Crescent CareersPart-Time Front Desk AgentDeerfield, IllinoisGreet guests and complete the registration process, including entering and retrieving information in the system, confirming guest details and room rates, assigning rooms, coding electronic keys, promoting marketing programs, providing welcome packets, and ensuring guests know the location of their room• Assist guests with check-out by ensuring rooms and services are accurately posted, using the point-of-sale system, handling cash, processing credit and debit cards, converting currency, making change, and processing gift certificates• Maintain a strong working knowledge of hotel offerings, including room types, rates, packages, promotions, and the local area, and respond to guest inquiries• Use up-selling techniques to promote hotel services and maximize room occupancy• Respond to guest requests and resolve concerns in a timely, friendly, and efficient manner• Handle guest complaints by conducting research, negotiating solutions, and ensuring guest satisfaction• Receive, input, retrieve, and relay messages to guests. We foster an inclusive environment that supports open and honest conversations about diversity, equity, and inclusion and are dedicated to recruiting, developing, and promoting diverse talent to strengthen our culture.
Front Desk Agent Columbia Sussex CorporationFront Desk AgentChicago, ILMust be able to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous and service oriented manner. Overview: The Front Office Agent will be responsible for providing excellent customer service while supporting the team to achieve the overall success of our service goals.
Front Desk Agent Crestview ManagementFront Desk AgentChicago, IllinoisMust be able to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous and service oriented manner. Overview: The Front Office Agent will be responsible for providing excellent customer service while supporting the team to achieve the overall success of our service goals.
Front Desk Agent Marriott Chicago O'HareFront Desk AgentChicago, Illinois$20–$21.50Must be able to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous and service oriented manner. Overview: The Front Office Agent will be responsible for providing excellent customer service while supporting the team to achieve the overall success of our service goals.
Night Auditor/Front Desk Agent- Swing Shift- Fairfield/Towneplace Suites, Schaumburg Paycor Hospitality LLCNight Auditor/Front Desk Agent- Swing Shift- Fairfield/Towneplace Suites, SchaumburgSchaumburg, ILFull timeResponsible for maintaining all documentation regarding room registration, changes, charges, credit card transactions, customer service and maintenance issues. Verifies all credit card transactions are properly processed, all guest folios are balanced out and cash payments are recorded.
Front Desk Agent Holiday Inn Express and SuitesFront Desk AgentMerrillville, IN$16Designing, building, owning, and operating a portfolio of hotels consisting of Marriott, Hilton, Intercontinental Hotels Group and Choice Hotels. Beginning with the first hotel in 1985, Indiana Hospitality Group has grown to become a substantial participant in the industry.
Front Desk Agent Pyramid Hotel GroupFront Desk AgentChicago, ILFrom being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services.
Front Desk Agent/Hyatt Regency Schaumburg Blue Sky Hospitality SolutionsFront Desk Agent/Hyatt Regency SchaumburgSchaumburg, IL$17–$18An integral part of the Hyatt Regency Schaumburg's success will be attributed to this position with a hands-on approach to guest satisfaction and service team stewardship that will dictate first and lasting impressions people have of the Hyatt Regency Schaumburg. Ensure immediate response is given to any and all guest comments and concerns and inform immediate supervisor of concerns and assist implementing corrective measure when necessary.
Overnight Front Desk Agent The Hongkong and Shanghai Hotels LtdOvernight Front Desk AgentChicago, IL$24–$27 / hourThe Peninsula Chicago is seeking an Overnight Agent to join our Rooms Division team and be an integral part of our guest-focused service. As we anticipate a large number of applications, we look forward to connecting with candidates that meet our various role qualifications.
Front Desk Agent in Bloomingdale, Illinois | Careers at Courtyard Bloomingdale Courtyard BloomingdaleFront Desk Agent in Bloomingdale, Illinois | Careers at Courtyard BloomingdaleBloomingdale, ILHighgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen.
Front Desk Agent Courtyard BloomingdaleFront Desk AgentBloomingdale, IllinoisCompensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. 275 Knollwood Drive Bloomingdale, IL 60108 Overview: The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.
Front Desk Agent (Part-Time) - Hotel Indigo Naperville Riverwalk InterContinental Hotels Group PlcFront Desk Agent (Part-Time) - Hotel Indigo Naperville RiverwalkNaperville, ILDive into 19th-century life at Naper Settlement, stroll along the stunning Riverwalk, and visit Dick Tracy''s bronze statue, a tribute to Naperville's past. Start every stay right by swiftly checking guests in and out - take IDs, hand out room keys, and control and release safety deposit boxes.
NewFront Desk Agent White Lodging Services CorporationFront Desk AgentBedford Park, IL$17.10–$19 / hourWhite Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants in some of the country’s best cities to live. Develop thorough knowledge of hotel staff, services, hours of operation, room locations, rates, amenities, and surroundings.